Dell Latitude D631, Руководство пользователя, Страница: 141 / 184

Getting Help
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You can contact Dell through the Internet and by phone:
• For support through the web, go to support.dell.com .
• For worldwide support through the web, use the Choose A Country/Region menu near the
bottom of the page, or see the web addresses listed in the following table.
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the system’s start-up
files. If the computer is connected to a printer, print each file. Otherwise, record the contents
of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed: