Matchprint Professional Server IIx for Xerox: Hardware Installation and Startup
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2003 Kodak Polychrome Graphics. All rights reserved.
Cannot print 12" x 18" test form.
1. Reboot the Matchprint Professional Server server.
2. If still unable to print, restart the DC12. At the RIP
Printer menu, delete the DC12 printer, and then re-
add the printer.
3. Restart the calibration process
Unable to calibrate 12" x 18" media -
calibration does not stop.
Having difficulty calibrating 12" x 18" media.
1. Cancel the calibration through the Task Manager
(Ctrl + Alt + Del) and select End Task.
2. Power down and Restart the server.
3. Calibrate to normal bond letter size media first.
Next, calibrate with 12 x 18 media, when setting
the 12 x 18 calibration page on the scanner, offset
the page to the right about 1 inch.
Having difficulty with the Matchprint
Professional Server Version 3.0 calibration
process.
This is a basic procedure that can be used by all
customers:
If you generally use only bond media or are having
extreme problems with the calibration application,
check the “apply to all” box when calibrating to normal
bond, letter size media. Calibrate to normal bond letter
size media. Next, calibrate with 12 x 18 media. When
setting the 12 x 18 calibration page on the scanner,
offset the page to the right about 1 inch.
CALIBRATION with SpectroCam on DC12 LP
White reference does not work in Matchprint
Professional Server RIP calibration
application.
1. Be sure the SpectroCam device in seated squarely
on the plaque and the plaque is CLEAN.
2. Load the SpectroStar SpectroCam software onto
the server, do the white reference procedure, then
quit.
3. Return to the Matchprint Professional Server RIP
calibration application and read patch data.
SpectroCam is not reading data correctly and
is difficult to use.
1. Reboot Matchprint Professional Server server,
reprint test page (if necessary), and re-calibrate
test page.
Technical Support
If you have any problems with installation, contact technical support for assistance at 1-800-821-2797.
