Troubleshooting
Flashing the BIOS
You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:
1
Turn on your computer.
2
Go to
.
3
Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE:
If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4
Click
Drivers & downloads
>
Find it myself
.
5
Select the operating system installed on your computer.
6
Scroll down the page and expand
BIOS
.
7
Click
Download
to download the latest version of the BIOS for your computer.
8
After the download is complete, navigate to the folder where you saved the BIOS update file.
9
Double-click the BIOS update file icon and follow the instructions on the screen.
Flashing BIOS (USB key)
1
Follow the procedure from step 1 to step 7 in "
" to download the latest BIOS setup program file.
2
Create a bootable USB drive. For more information see the knowledge base article
at
3
Copy the BIOS setup program file to the bootable USB drive.
4
Connect the bootable USB drive to the computer that needs the BIOS update.
5
Restart the computer and press
F12
when the Dell logo is displayed on the screen.
6
Boot to the USB drive from the
One Time Boot Menu
.
7
Type the BIOS setup program filename and press
Enter
.
8
The
BIOS Update Utility
appears. Follow the instructions on the screen to complete the BIOS update.
Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
CAUTION:
Use the ePSA diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
•
Run tests automatically or in an interactive mode
•
Repeat tests
•
Display or save test results
•
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
•
View status messages that inform you if tests are completed successfully
•
View error messages that inform you of problems encountered during testing
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Troubleshooting
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Содержание Inspiron 5580
Страница 21: ...Post requisites Replace the base cover Replacing the battery 21 ...
Страница 25: ...Removing the wireless card 25 ...
Страница 32: ...32 Removing the solid state drive Intel Optane memory module ...
Страница 35: ...Replacing the solid state drive Intel Optane memory module 35 ...
Страница 39: ...Post requisites 1 Replace the battery 2 Replace the base cover Replacing the hard drive 39 ...
Страница 43: ...Removing the touchpad 43 ...
Страница 45: ...Post requisites 1 Replace the battery 2 Replace the base cover Replacing the touchpad 45 ...
Страница 51: ...8 Lift the display assembly off the palm rest and keyboard assembly Removing the display assembly 51 ...
Страница 63: ...Removing the palm rest and keyboard assembly 63 ...