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Using Support Tools

Dell Support Center

The

Dell Support Center

is an easy-to-use

application that provides information about your

computer, personalized service and support

resources.
To launch the application, click the

icon in the

taskbar.
The

Dell Support Center

home page displays

your computer’s model number, service tag,

express service code, and service contact

information.

The home page also provides links to access:

Self Help

(Troubleshooting,

Security, System Performance,

Network/Internet, Backup/

Recovery, and Windows

operating system)

Alerts

(technical support alerts

relevant to your computer)

Assistance from Dell

(Technical

Support with DellConnect

™

Customer Service, Training and

Tutorials, How-To Help with Dell

on Call

™

, and Online Scan with

PC CheckUp)

About Your System

(System

Documentation, Warranty

Information, System Information,

Upgrades & Accessories)

For more information about

Dell Support Center

and available support tools, click the

Services

tab at

support.dell.com

INSPIRON

Содержание iM10-3324OBK - Inspiron Mini 10 Obsidian

Страница 1: ...SETUP GUIDE INSPIRON ...

Страница 2: ......

Страница 3: ...SETUP GUIDE Regulatory Model P04T series Regulatory Type P04T001 INSPIRON ...

Страница 4: ...se materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE Dell On Call and DellConnect are trademarks of Dell Inc Intel is a registered trademark and Atom is the trademark of Intel Corporation in the U S and other countries Microsoft and Windows are either trademarks or registered tr...

Страница 5: ...ect to the Internet Optional 14 Set Up the TV Tuner Optional 17 Using Your Inspiron Laptop 18 Right Side Features 18 Left Side Features 20 Back Side Features 22 Computer Base Features 24 Touch Pad Gestures 27 Display Features 28 Removing and Replacing the Battery 30 Software Features 32 Dell DataSafe Online Backup 35 Dell Dock 36 Solving Problems 37 Beep Codes 37 Network Problems 38 Power Problems...

Страница 6: ...on 53 Getting Help 56 Technical Support and Customer Service 57 DellConnect 57 Online Services 58 Automated Order Status Service 59 Product Information 59 Returning Items for Repair Under Warranty or for Credit 60 Before You Call 62 Contacting Dell 64 Finding More Information and Resources 66 Basic Specifications 68 Appendix 73 Macrovision Product Notice 73 Information for NOM or Official Mexican ...

Страница 7: ...t the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the ai...

Страница 8: ... an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer ...

Страница 9: ...7 Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable ...

Страница 10: ...8 Setting Up Your Inspiron Laptop Press the Power Button ...

Страница 11: ...pting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at support...

Страница 12: ...talling a Subscriber Identity Module SIM card allows you to browse the Internet check e mail and connect to a Virtual Private Network To access these features you must be within the network of your cellular service provider 3 2 1 1 battery bay 2 SIM card 3 SIM card slot ...

Страница 13: ...1 Remove the battery see Removing and Replacing the Battery on page 2 30 In the battery bay slide the SIM card into the SIM card slot 3 Replace the battery see Removing and Replacing the Battery on page 4 30 Turn on your computer 5 To remove the SIM card press and eject the SIM card ...

Страница 14: ...12 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional ...

Страница 15: ...ox appears Select the option s you want to enable 3 Enable Bluetooth Enable Wireless LAN WiMax Enable Wireless WAN GPS Click 4 OK To disable wireless Double click the 1 icon on the system tray or press F2 The Wireless Enable Disable dialog box appears Clear the option s you want to disable 2 Enable Bluetooth Enable Wireless LAN WiMax Enable Wireless WAN GPS Click 3 OK ...

Страница 16: ...L or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 15 Setting Up a Wireless Connection Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wir...

Страница 17: ...l Panel Network and Sharing Center Connect to a network Follow the instructions on the screen to 4 complete the setup Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the se...

Страница 18: ...er does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs In the next window click the appropriate 6 option If you do not have an ISP click Choose from a list of Internet service providers ISPs If you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection...

Страница 19: ...s NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 4 use the setup information provided by your ISP to complete the setup Set Up the TV Tuner Optional NOTE Availability of the TV tuner may vary by region To set up the TV tuner for the first time Click 1 Start All Programs Click 2 Dell Digital TV Dell Digit...

Страница 20: ...18 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop Right Side Features 3 1 2 4 INSPIRON ...

Страница 21: ...d system 2 Audio in Microphone connector Connects to a microphone or inputs signal for use with audio programs 3 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 4 Network connector Connects your computer to a network or a broadband device if you are using a wired network ...

Страница 22: ...20 Using Your Inspiron Laptop Left Side Features 4 3 2 1 ...

Страница 23: ...ernal antenna through a MCX connector to view programs using the TV tuner card optional For more information on TV tuner card setup see Set Up the TV Tuner on page 17 4 3 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards Secure Digital SD memory card Secure Digital High Capacity SDHC ca...

Страница 24: ...22 Using Your Inspiron Laptop Back Side Features 1 2 ...

Страница 25: ...hes a commercially available security cable to the computer NOTE Before you buy an security cable ensure that it works with the security cable slot on your computer 2 AC adapter connector Connects to an AC adapter to power the computer and charge the battery ...

Страница 26: ...24 Using Your Inspiron Laptop Computer Base Features 2 3 4 1 5 6 ...

Страница 27: ...atus Computer state s Battery charge level AC adapter Solid white On Off hibernate Charging 90 Breathing white Standby Charging Off Off hibernate 90 Battery Solid white On 10 Breathing white Standby 10 Solid amber On standby 10 Off Off hibernate n a NOTE The battery is charging when the computer is powered using the AC adapter 3 Hard drive activity light Turns on when the computer reads or writes ...

Страница 28: ...or at support dell com manuals 5 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface It supports the Scroll feature For more information see Touch Pad Gestures on page 27 6 Touch pad buttons 2 Provide left and right click functions like those on a mouse ...

Страница 29: ...er right or left in the horizontal scroll zone extreme bottom of the touch pad Circular Scroll Allows you to scroll up or down and right or left To scroll up or down Move a finger in the vertical scroll zone extreme right of the touch pad in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right or left Move a finger in the horizontal scroll zon...

Страница 30: ...28 Using Your Inspiron Laptop Display Features The display panel holds a camera and accompanying dual digital microphones 1 2 3 4 ...

Страница 31: ...in camera for video capture conferencing and chat 3 Camera activity indicator Indicates if the camera is on or off 4 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide available on your hard drive or at support dell com manuals ...

Страница 32: ...omputer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery Slide the battery release latches to unlock position 1 Rotate and lift the battery out of the battery bay 2 To replace the battery Align the tabs on the battery with the s...

Страница 33: ...31 Using Your Inspiron Laptop 1 2 3 4 1 battery release latches 2 2 battery 3 battery bay 4 battery bay slots 3 ...

Страница 34: ...on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files Entertainment and Multimedia You can use your computer to watch videos play games and listen to music and Internet radio stations You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications ena...

Страница 35: ...options Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer The Windows operating system installed on your Dell computer provides the following options Dell Recommended default power plan with Dell enhancements Offers full performance when you need it and saves power during periods of inactivity Power saver Saves ...

Страница 36: ...Transfer Wizard wizard Windows 7 Click 1 Start Control Panel In the search box type 2 Transfer and then click Transfer files from another computer Follow the instructions in the 3 Windows Easy Transfer wizard Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Windows XP Click 1 Start All Programs Accessories System Tools Backup ...

Страница 37: ...ne is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups Double click the Dell DataSafe Online icon 1 on the taskbar Follow the instructions that a...

Страница 38: ...click the Dock click 1 Add Category The Add Edit Category window is displayed Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the inst...

Страница 39: ... a problem If this occurs write down the beep code and contact Dell see Contacting Dell on page 64 NOTE To replace parts see the Service Manual at support dell com manuals Beep Code Possible Problem One Possible motherboard failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible mother...

Страница 40: ...ireless Connection on page 14 Wired Connections If the network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer Amber A...

Страница 41: ... is working by testing it with another device such as a lamp Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Con...

Страница 42: ...oblems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements Reseat the memory module s into the connector s see the Service Manual at support dell com manuals for instructions If the problem persists contact Dell see Contacting Dell ...

Страница 43: ...DVD NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mo...

Страница 44: ...s scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirement...

Страница 45: ...ge also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentat...

Страница 46: ...t checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell see Contacting Dell on page 64 CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery see the Service Manual at support dell com manuals or contac...

Страница 47: ... dell com manuals No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure Contact Dell see Contacting Dell on page 64 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshoot...

Страница 48: ...er On Self Test to enter the System Setup BIOS utility Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 64 Ensure that the compute...

Страница 49: ...memory tests This will take about 30 minutes or more Do you want to continue Recommended If you are experiencing memory issues c press y otherwise press n The following message is displayed d Booting Dell Diagnostic Utility Partition Press any key to continue Press any key to continue The e Choose An Option window appears If PSA is not invoked Press any key to start the Dell Diagnostics from the d...

Страница 50: ...ocedures that involve discs Insert the 1 Drivers and Utilities disc Shut down and restart the computer 2 When the DELL logo appears press F12 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next sta...

Страница 51: ... and contact Dell see Contacting Dell on page 64 NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell When the tests are complete close the test 8 screen to return to the Choose An Option window To exit the Dell Diagnostics and to restart the 9 computer click Exit Remove the 10 Drivers and Utilitie...

Страница 52: ...ith your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data f...

Страница 53: ...lick 3 Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Windows XP Click 1 Start ...

Страница 54: ...er Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore Performing Dell Factory Image Restore Turn on the computer When the Dell logo 1 appears press F8 several ti...

Страница 55: ...click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition Click 9 Finish to reboot the computer Operating System Reinstallation Before You Begin If you are considering reinstalling the Microsoft Windows operating system to correct a problem with a newly i...

Страница 56: ...d drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs Dell Operating System disc Dell Drivers and Utilities disc NOTE The Drivers and ...

Страница 57: ...pears Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system ...

Страница 58: ...for procedures on how to run Dell Diagnostics Fill out the Diagnostic Checklist 4 on page 63 Use Dell s extensive suite of online services 5 available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 58 for a more extensive list of Dell Support online If the preceding steps have not resolved the 6 problem see Before You Call on ...

Страница 59: ...ormation on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 62 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a ...

Страница 60: ...nd e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countri...

Страница 61: ...ting Dell on page 64 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call your region see Contacting Dell on page 64 Product Information If you need information about additional products available from Dell or if you would like to place...

Страница 62: ...pted data or damaged or lost removable media that may be included with your return Call Dell to obtain a Return Material 1 Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call your region see Contacting Dell on page 64 Include a copy of the invoice and a letter 2 describing the reason for the return Include a copy of the Diagnostics C...

Страница 63: ...le for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you ...

Страница 64: ...de ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating Your Service Tag The Service Tag is located on a label at the bottom of your computer 1 1 Service Tag ...

Страница 65: ...ess Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the compu...

Страница 66: ...og Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 www dell com contactdell Select your country or region 2 Select the appropriate service or support link 3 based on your requirement Choose the met...

Страница 67: ...65 Getting Help ...

Страница 68: ...rt dell com learn more about your operating system maintaining peripherals Internet Bluetooth networking and e mail the Dell Technology Guide available on your hard drive or at support dell com manuals upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual at support dell com manuals NOTE In some countries opening an...

Страница 69: ...compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the bottom of your computer the Dell Support Center To launch the Dell Support Center click the icon in the task bar find drivers and downloads access technical support and product help check on your order status for new purchases find sol...

Страница 70: ... Memory type 800 MHz DDR2 SODIMM runs at 667 MHz Basic Specifications This section provides information that you may need when setting up updating drivers for and upgrading your computer For more detailed specifications see the Comprehensive Specifications at support dell com manuals NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Hel...

Страница 71: ... pin USB 2 0 compliant connectors VGA 15 hole connector Antenna in MCX connector Communications Modem optional External V 92 56K USB Modem Network adapter 10 100 Ethernet LAN on system board Wireless Bluetooth wireless technology WLAN WWAN GPS WiMax Camera Camera resolution 1 3 megapixel Video resolution 640 x 480 at 30 fps maximum Display Type 10 1 WSVGA Truelife 1024 x 600 WLED 10 1 HD Truelife ...

Страница 72: ...th 206 mm 8 11 inches Weight 0 22 kg 0 48 lb 3 cell 0 38 kg 0 84 lb 6 cell Voltage 11 1 VDC 3 6 cell Battery Charge time when the computer is powered off approximate 4 0 hours 3 6 cell Operating time varies depending on operating conditions Coin cell battery CR 2032 AC Adapter Input voltage 100 240 VAC Input current 0 8 A or 1 0 A Input frequency 50 60 Hz Output power 30 W Output current 1 58 A Ra...

Страница 73: ...2 8 mm 0 98 inches to 1 29 inches Width 268 mm 10 6 inches Depth 196 6 mm 7 74 inches Weight with 3 cell battery Configurable to less than 1 25 kg 2 75 lbs Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing ...

Страница 74: ...ve in head parked position and a 2 ms half sine pulse Operating 110 G Non operating 160 G Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 GRMS Non operating 160 GRMS Altitude maximum Operating 15 2 to 3048 m...

Страница 75: ...nd other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited INSPIRON ...

Страница 76: ...Dell México S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 México D F Regulatory model number Voltage Frequency Electricity consumption Output voltage Output intensity P04T 100 240 VAC 50 60 Hz 0 8 A or 1 0 A 19 0 VDC 1 58 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homep...

Страница 77: ...r capabilities 32 computer setting up 5 conserving energy 33 customer service 57 customizing your desktop 32 your energy settings 33 D damage avoiding 5 DataSafe Online Backup 35 DellConnect 57 Dell Diagnostics 46 Dell Dock 36 Dell Factory Image Restore 52 Dell Support Center 43 Dell Technology Guide for further information 66 Index INSPIRON ...

Страница 78: ...echnical support 58 energy conserving 33 F finding more information 66 FTP login anonymous 58 H hardware problems diagnosing 45 Hardware Troubleshooter 45 help getting assistance and support 56 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 40 N network connection fixing 38 ...

Страница 79: ...t connection internet connection 15 shipping products for return or repair 60 software features 32 software problems 41 support email addresses 58 support sites worldwide 58 System Messages 44 System Reinstallation 53 System Restore 50 V ventilation ensuring 5 W warranty returns 60 Windows program compatibility wizard 41 reinstallation 53 wired network connection 7 wireless network connection 38 ...

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Страница 82: ...0CMH9RA00 Printed in the U S A www dell com support dell com ...

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