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Dell Adamo 13, Руководство по обслуживанию

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Dell Adamo 13 Скачать руководство пользователя страница 11

 

 

Before you Begin  

If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver 
Rollback. See 

Returning to a Previous Device Driver Version

. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to 

return your operating system to the operating state it was in before you installed the new device driver. See 

Using Microsoft

® 

Windows

® 

System Restore

. 

 

 

To reinstall Windows, you need the Dell™ 

Operating System

 disc and the Dell Drivers and Utilities disc.  

 

 

Reinstalling Windows  

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus 
protection program, and other software. 

 

 

1.

Save and close any open files and exit any open programs.  
 

 

  

2.

Insert the Operating System disc.  
 

 

  

3.

If the Install Windows message appears, click 

Exit

.  

 

 

  

4.

Restart the computer.  
 

When the DELL logo appears, press <F12> immediately. 

 

 

5.

When the boot device list appears, highlight 

CD/DVD/CD-RW Drive

 and press <Enter>.  

 

 

  

6.

Press any key to 

Boot from CD-ROM

, and follow the instructions on the screen to complete the installation.  

 

Back to Contents Page

 

 

 

 

CAUTION: 

Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the 

primary hard drive is the first drive detected by the computer.

 

NOTE: 

The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities disc 

to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the disc, the Dell Drivers and 
Utilities disc and Dell Operating System disc may not ship with your computer.

 

NOTE: 

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

® 

Windows

® 

desktop; then, shut 

down your computer and try again.

 

NOTE: 

The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in 

the system setup program.

Содержание Adamo 13

Страница 1: ... Dell under license Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademar...

Страница 2: ...sktop and follow the instructions on the screen Flashing the BIOS From a CD 1 Ensure that the AC adapter is plugged in 2 Insert the BIOS upgrade CD in the external optical drive and restart the computer Follow the instructions that appear on the screen The computer continues to boot and updates the new BIOS When the flash update is complete the computer will automatically reboot 3 Press F2 during ...

Страница 3: ...ishes and the computer restarts automatically Back to Contents Page NOTE An error message is displayed if you do not have enough privileges to install the BIOS update You need to be logged in as Administrator or right click the file and click Run as Administrator to update the BIOS ...

Страница 4: ...g the Dell Support see Technical Support and Customer Service Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call and then see the contact information for your region or go to support dell com On...

Страница 5: ...s follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box 2 Include a copy of the Diagnostics Checklist see Diagnostics Checklist indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Contacting Dell 3 Include any accessories that belong with the item s being returned power cabl...

Страница 6: ... or support link based on your need 3 Choose the method of contacting Dell that is convenient for you Back to Contents Page NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Diagnostics Checklist Name Date Address Phone number Service Tag Express Service Code ...

Страница 7: ...u have aligned the corner on the card with the corner on the tray 4 Turn over the SIM tray and replace it into the slot Back to Contents Page CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTE Subscriber Identity Module SIM cards identify users uniquely through an Internatio...

Страница 8: ...ing Your Operating System does not resolve the problem reinstall the driver from your Drivers and Utilities disc 1 With the Windows desktop displayed insert your Drivers and Utilities disc If this is your first time to use the Drivers and Utilities disc go to step 2 If not go to step 5 2 When the Drivers and Utilities disc installation program starts follow the prompts on the screen 3 When the Ins...

Страница 9: ...m Restore as the first solution for restoring your operating system and preserving data files l Dell Factory Image Restore available in Windows Vista returns your hard drive to the operating state it was in when you purchased the computer The program permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only...

Страница 10: ...store 6 On the Dell Factory Image Restore welcome screen click Next The Confirm Data Deletion screen appears 7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take 5 or more minutes to complete A message appears when the operating system and factory inst...

Страница 11: ...DELL logo appears press F12 immediately 5 When the boot device list appears highlight CD DVD CD RW Drive and press Enter 6 Press any key to Boot from CD ROM and follow the instructions on the screen to complete the installation Back to Contents Page CAUTION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary ha...

Страница 12: ...m of the screen The system setup screens display the current setup information and settings for your computer such as l System configuration l Boot order l Boot start up configuration l Basic device configuration settings l System security and hard drive password settings Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to star...

Страница 13: ...appears press F12 immediately 3 When the boot device list appears highlight the device from which you want to boot and press Enter The computer boots to the selected device Changing the Boot Sequence to a USB Device 1 Connect the USB device to a USB port 2 Turn on or restart your computer 3 When F2 Setup F12 Boot Menu appears in the bottom corner of the screen press F12 4 The Boot Menu appears lis...

Страница 14: ...The BIOS Version Date item displays the BIOS version and date Back to Contents Page ...

Страница 15: ...ell Diagnostics see Dell Diagnostics Extended memory size has changed The amount of memory recorded in nonvolatile memory NVRAM does not match the memory installed in the computer Restart the computer If the error appears again contact Dell see Contacting Dell The file being copied is too large for the destination drive The file that you are trying to copy is too large to fit on the disk or the di...

Страница 16: ...e boot routine Run the Keyboard Controller test in the Dell Diagnostics see Dell Diagnostics Keyboard data line failure For external keyboards check the cable connection Run the Keyboard Controller test in the Dell Diagnostics see Dell Diagnostics Keyboard stuck key failure For external keyboards or keypads check the cable connection Restart the computer and avoid touching the keyboard or keys dur...

Страница 17: ... board may be malfunctioning Run the System Set tests in the Dell Diagnostics see Dell Diagnostics Time of day clock lost power System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the system setup program then immediately exit the program If the message reappears contact Dell see...

Страница 18: ...able No bootable partition on hard drive or the hard drive cable is loose or no bootable device exists l If the hard drive is your boot device ensure that the drive is partitioned as a boot device l Enter system setup and ensure that the boot sequence information is correct No timer tick interrupt A chip on the system board might be malfunctioning or system board failure see Contacting Dell for as...

Страница 19: ...s from the Drivers and Utilities media 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and follow the instructions on the screen Starting the Dell Diagnostics From the Dell Drivers and Utilities Disc 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press F12 immediately 3 When the boot de...

Страница 20: ...turned on l Ensure that the electrical outlet is working by testing it with another device such as a lamp If the power light is blinking white The computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resume normal operation If the power light is blinking amber The computer is receiving electrical power a device might be malfunctioning or incorrectly i...

Страница 21: ... access the Task Manager and click the Applications tab 2 Click to select the program that is no longer responding and click End Task A program crashes repeatedly Check the software documentation Try to repair the program If necessary uninstall and then reinstall the program A program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Com...

Страница 22: ...not conflict with the program l If necessary uninstall and then reinstall the program Back up your files immediately l Use a virus scanning program to check the hard drive l Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e mail notification of software and hardware updat...

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