3.
Click
Next
and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore (see
Undoing the Last System Restore
Undoing the Last System Restore
1.
Click
Start
.
2.
In the Start Search box, type System Restore and press <Enter>.
3.
Click
Undo my last restoration
and click
Next
.
Using Dell™ Factory Image Restore
Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the
operating state it was in when you purchased the computer. Any programs or files added since you received your computer
—
including data files
—
are
permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back
up all data before using Factory Image Restore.
Dell Factory Image Restore
1.
Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window.
2.
Select
Repair Your Computer
.
The System Recovery Options window appears.
3.
Select a keyboard layout and click
Next
.
4.
To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click
OK
.
5.
Click
Dell Factory Image Restore
.
6.
On the Dell Factory Image Restore welcome screen, click
Next.
The Confirm Data Deletion screen appears.
7.
Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click
Next
.
The restore process begins and may take 5 or more minutes to complete. A message appears when the operating system and factory-installed
applications have been restored to factory condition.
8.
Click
Finish
to restart the computer.
Using the Operating System Disc
NOTE:
The
User Account Control
window may appear. If you are an administrator on the computer, click
Continue
; otherwise, contact your
administrator to continue the desired action.
CAUTION:
Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
CAUTION:
Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you
received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not
resolve your operating system problem.
NOTE:
Dell Factory Image Restore may not be available in certain countries or on certain computers.
NOTE:
Depending upon your configuration, you may need to select
Dell Factory Tools
, then
Dell Factory Image Restore
.
CAUTION:
If you do not want to proceed with Factory Image Restore, click Cancel.
