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C o n t a c t i n g D e l l

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s |

l.c

Country (City)
International Access Code
Country Code
City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Automated Order-Status Service

toll-free: 1-800-433-9014

AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Consumer (Home and Home Office)

Technical Support

toll-free: 1-800-624-9896

Customer Service

toll-free: 1-800-624-9897

DellNet™ Service and Support

toll-free: 1-877-Dellnet

(1-877-335-5638)

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Financial Services website: www.dellfinancialservices.com

Financial Services (lease/loans)

toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

Business

Customer Service and Technical Support

toll-free: 1-877-459-7298

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Printers and Projectors Technical Support

toll-free: 1-877-459-7298

Public (government, education, and healthcare)

Customer Service and Technical Support

toll-free: 1-800-456-3355

Employee Purchase Program (EPP) Customers

toll-free: 1-800-234-1490

Dell Sales

toll-free: 1-800-289-3355

or toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

Software and Peripherals Sales

toll-free: 1-800-671-3355

Spare Parts Sales

toll-free: 1-800-357-3355

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

Fax

toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired

toll-free: 1-877-DELLTTY

(1-877-335-5889)

Anguilla

General Support

toll-free: 800-335-0031

Antigua and Barbuda

General Support

1-800-805-5924

Содержание 922 - Photo All-in-One Printer 922

Страница 1: ... s u p p l i e s s u p p o r t d e l l c o m Dell Photo All In One Printer 922 Owner s Manual Look Inside For Ordering Supplies Getting Started Using Your Printer Understanding the Software Maintenance and Troubleshooting ...

Страница 2: ...6 3551 Austria 08 20 24 05 30 35 Luxembourg 02 713 1590 Belgium 02 713 1590 Mexico 001 866 851 1754 Canada 1 877 501 4803 Netherlands 020 674 4881 Chile 1230 020 3947 800 202874 Norway 231622 64 Portugal 21 4220710 Colombia 01800 9 155676 PRC 800 858 0888 Denmark 3287 5215 Puerto Rico 866 851 1760 Finland 09 2533 1411 Spain 902120385 France 825387247 Sweden 08 587 705 81 Germany 0800 2873355 Switz...

Страница 3: ...spiron Dell Precision Dimension OptiPlex and Latitude are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own UNITED STATE...

Страница 4: ...w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...

Страница 5: ...ing Paper 18 Print Media Guidelines for the Paper Support 19 Placing Your Document on the Scanner Glass 21 2 Using Your Printer Printing 24 Printing a Document 24 Printing Photos 24 Printing Borderless Photos 25 Printing Other Projects 26 Copying 26 Copying Documents Using the Operator Panel 26 Copying Documents Using Your Computer 27 Copying Photos Using Your Computer 27 Copying Photos Without a ...

Страница 6: ...ling Microsoft Fax in Windows XP 34 Configuring Microsoft Fax 35 Changing the Fax Configuration 36 3 Understanding the Software Understanding the Printer Software 38 Using the Dell Printer Solution Center 38 Using the Dell All In One Center 39 Using Print Properties 40 Using Dell Picture Studio v2 0 41 4 Ink Cartridge Maintenance Replacing Ink Cartridges 44 Aligning Ink Cartridges 47 Cleaning the ...

Страница 7: ...ited Warranty Terms for Dell Branded Hardware Products Canada Only 88 Total Satisfaction Return Policy Canada Only 92 Dell Software and Peripherals Canada Only 93 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only 94 Dell Inc Ink and Toner Cartridges Limited Warranties 97 Ink and Toner Cartridges Limited Warranty U S and Canada Only 97 Ink and Toner Cartridges Limited Warr...

Страница 8: ...8 Contents ...

Страница 9: ...nufacturer s authorized replacement power cable Connect the power cable to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the user documentation to a professional service person CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the p...

Страница 10: ...w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m 10 ...

Страница 11: ...1 SE CT ION 1 Getting Started Understanding the Printer Parts Accessing Your User s Guide Setting Up Your Printer Using the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper ...

Страница 12: ... u p p l i e s s u p p o r t d e l l c o m Understanding the Printer Parts Number Part Description 1 Paper support Part that supports loaded paper 2 Paper guide Guide that helps the paper feed into the printer properly 1 4 3 2 11 7 6 5 9 10 8 ...

Страница 13: ...of the printer 7 Ink cartridge carrier Carrier that holds two ink cartridges one color and the other black or photo sold separately For more information on your cartridges see Replacing Ink Cartridges on page 44 8 USB connector Slot into which you plug the USB cable sold separately The other end of the USB cable plugs into your computer 9 Power connector Slot into which you plug the power cable NO...

Страница 14: ... Microsoft Windows 2000 and Windows XP Follow the instructions on your printer Setup Diagram to install the hardware and software If you encounter problems during setup see Troubleshooting on page 51 You can use the Dell Photo All In One Printer 922 to do a variety of things A few important things to note If your printer is connected to a computer you can use either the printer operator panel or t...

Страница 15: ...ormation see Operator Panel Menus on page 16 2 Menu button Scroll through the available menus Each time you press this button the next item on the display appears Select a choice that appears on the display Feed newly loaded paper 3 Color Copy button Make a color copy 4 Scan button Start the scanning process and open the Dell All In One Center if your printer is connected to a computer NOTE If usi...

Страница 16: ... Scroll through a list on the display From this menu You can Copies Press the down arrow button to decrease the number of copies Press the up arrow button to increase the number of copies Quality Press the down arrow button or the up arrow button to select one of these quality settings Draft Do not select Draft if a photo cartridge is installed Normal Photo Dark Lighter Darker Make a document ligh...

Страница 17: ...ick Preferences or Properties depending on your program or operating system The Print Properties screen appears 3 On the Paper Setup tab select the paper size 4 Click OK Unless you turn off the automatic paper type sensor it always remains on To turn off the automatic paper type sensor for a specific print job 1 With your document open click File Print 2 In the Print dialog box click Preferences o...

Страница 18: ...es In Windows 2000 click Start Settings Printers 2 Right click the Printer icon 3 Click Printing Preferences 4 Click the Quality Copies tab and then click Paper Type Sensor Options 5 Click the Use my choice button 6 Select the paper type in the drop down menu 7 Click OK Loading Paper 1 Place the paper against the guide on the right side of the paper support 2 Squeeze and slide the left paper guide...

Страница 19: ...ormal or Photo print quality 20 sheets of banner paper You remove any paper from the paper support before inserting banner paper You place a stack of banner paper on or behind the printer with only the number of sheets required NOTE You must select A4 Banner or Letter Banner paper size in Print Properties Failure to do so will cause a paper jam See Paper Problems on page 55 You load the leading ed...

Страница 20: ...e into the paper support without removing plain paper 25 greeting cards index cards postcards or photo cards The print side of the cards faces up The cards are loaded vertically against the right side of the paper support The paper guide rests against the left edge of the cards You select Normal or Photo print quality 25 sheets of photo or glossy paper The glossy or coated side of the paper faces ...

Страница 21: ...ner 20 transparencies The rough side of the transparencies faces up The paper guide rests against the left edge of the transparencies NOTE You can load a single transparency into the paper support without removing plain paper You select Normal or Photo print quality The transparencies are loaded vertically against the right side of the paper support Load up to Make sure ...

Страница 22: ...2 Getting Started w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m NOTE Make sure the upper left corner of the front of the item aligns with the arrow on the printer 3 Close the top cover ...

Страница 23: ...2 SE CT ION 2 Using Your Printer Printing Copying Scanning Faxing ...

Страница 24: ... select the layout and duplexing settings e To see details about a setting right click the setting on the screen and then select What s This f After making the changes in Print Properties click OK at the bottom of the screen to return to the Print dialog box 5 Click OK or Print depending on the program or operating system Printing Photos 1 Load the photo paper with the print glossy side facing up ...

Страница 25: ...ufficient time for the prints to dry thoroughly 12 to 24 hours depending on the ambient conditions This maximizes the life of your prints Printing Borderless Photos 1 For best results load photo glossy paper and make sure the print side is facing up For more information see Print Media Guidelines for the Paper Support on page 19 2 Make sure you have a color cartridge and a photo cartridge installe...

Страница 26: ...Copying To make copies you can use the printer operator panel or your computer For easy one touch color or black and white copies press Color Copy or Black Copy on the operator panel Copying Documents Using the Operator Panel 1 Turn on your printer 2 Load the paper For more information see Loading Paper on page 18 3 Open the top cover 4 Place the item you want to copy face down on the scanner glas...

Страница 27: ...ers Dell Photo AIO Printer 922 Dell All In One Center The Dell All In One Center appears 7 Select a copy quantity 1 99 and color 8 Click See More Copy Settings to Choose a copy quality Select the blank paper size Select the original document size Lighten or darken your document Copying Photos Using Your Computer 1 Turn on your computer and printer and make sure they are connected 2 Load photo pape...

Страница 28: ... for the Paper Support on page 19 2 Open the top cover 3 Place the photo on the glass 4 Close the top cover 5 Select the copy quality For more information see Operator Panel Menus on page 16 6 Press the Color Copy button Changing Copy Settings 1 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 922 Dell All In One Center The Dell All In One Center appears 2 Select a copy qu...

Страница 29: ...n Select the color depth and scan resolution Auto crop the scanned image Image Enhancements Sharpen your blurry images Adjust the brightness of your image Adjust the color correction curve gamma of your image Image Patterns Smooth the conversion of a gray image to a black and white dot pattern dither Remove image patterns from magazines or newspapers descreen Select whether to process with Best qu...

Страница 30: ...r computer and printer and make sure they are connected 2 Place the photo face down on the scanner glass and make sure the upper left corner of the front of the photo aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 3 Press Scan on the operator panel The Dell All In One Center appears 4 Click Preview Now 5 Adjust the dotted lines t...

Страница 31: ...tput box 8 Click OK 9 When you finish customizing your settings click Scan Now After you scan the first page a prompt appears requesting the next page 10 Place the next sheet on the scanner glass and click Yes Repeat until you finish scanning all pages 11 When finished click No The program appears with the multiple pages scanned Editing Scanned Text Using Optical Character Recognition OCR Optical ...

Страница 32: ...nstructions on your screen E mailing a Scanned Image or Document To send scanned images or documents through e mail 1 Open the top cover 2 Place the photograph or document you want to scan face down on the scanner glass Make sure the upper left corner of the front of the photograph or document aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass ...

Страница 33: ... printer For more information see Placing Your Document on the Scanner Glass on page 21 3 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 922 Dell All In One Center The Dell All In One Center appears 4 Click Preview Now 5 In the Creative Tasks section select Enlarge or reduce an image 6 Follow the instructions on the screen to select the size of your new image 7 When you ...

Страница 34: ...ter appears 4 In the Creative Tasks section of the Dell All In One Center you can either Click Fax an image and follow the instructions on the screen NOTE One of the questions on the screen asks if there is more than one page If there are multiple pages in your fax you should choose Yes prompt me for each page In the Scan or Fax section customize your fax job by answering the questions that appear...

Страница 35: ...er Identification TSID screen type the identification information usually your fax number and your name or business name in the TSID box This information will appear in the header area of the faxes you send and identifies your fax machine to the person who receives your faxes NOTE The TSID is mandatory in some areas 10 Click Next NOTE Steps 10 13 only occur if you enabled your machine to receive f...

Страница 36: ...gs in the Configuration Summary list and then click Finish You are now ready to send or receive faxes Changing the Fax Configuration 1 Click Start Programs or All Programs Accessories Communications Fax and then click Fax Console 2 In Fax Console click Configure Fax on the Tools menu to start the Fax Configuration Wizard ...

Страница 37: ...3 SE CT ION 3 Understanding the Software Using the Dell All In One Center Using Print Properties Using the Dell Printer Solution Center Using Dell Picture Studio v2 0 ...

Страница 38: ...nter Solution Center provide you with a variety of printing options Advanced tab Printing Status button Click this button to see your options for displaying printing status information on your screen About button Click this button to view software version information Networking button Click this button to see your networking options Maintenance tab Use Color Cartridge for all Black Printing icon C...

Страница 39: ...ers Dell Photo AIO Printer 922 Dell All In One Center The Dell All In One Center includes four main sections Scan or Fax Copy Creative Tasks and Preview In this section You can Scan or Fax Select the program where you want to send the scanned image Select the type of image being scanned Select how you will use the scan Select Fax Now NOTE Click See More Scan Settings to view all settings Copy Sele...

Страница 40: ...ram or operating system The Print Properties screen appears To access Print Properties when a document is not open 1 In Windows XP click Start Settings Printers and Faxes In Windows 2000 click Start Settings Printers 2 Right click on the printer icon and then select Printer Preferences NOTE Changes made to the printer settings from the Printers folder become the default settings for most programs ...

Страница 41: ... is the fastest option but should not be selected if you have a photo cartridge installed Multiple Copies Customize how the printer prints several photocopies of a single print job Collated Normal or Print Last Page First Print Color Images in Black and White Print your color images in black and white to save the ink in your color ink cartridge NOTE You cannot select this setting if you have selec...

Страница 42: ...anding the Software w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m Dell Shutterfly com Online Print Service Click Start Programs Dell Picture Studio v2 0 Dell Shutterfly com Online Print Service ...

Страница 43: ...4 SE CT ION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles ...

Страница 44: ...order more ink online at www dell com supplies or by phone To order by phone see Ordering Ink Cartridges and Supplies on page 2 Dell recommends Dell ink cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell 1 Turn on your printer 2 Lift the printer unit and position the scanner support between the tabs ...

Страница 45: ...tridge lever to raise each ink cartridge lid 4 Remove the old ink cartridges 5 Store the cartridges in an air tight container such as the storage unit you received with your photo cartridge sold separately or dispose of them properly photo or black cartridge ...

Страница 46: ...m of each ink cartridge NOTE The illustration below shows a black cartridge and a color cartridge use for normal printing For photo printing use a photo cartridge and a color cartridge 7 Insert the new ink cartridges Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier photo or black cartridg...

Страница 47: ... cartridges are aligned you can print an alignment page After you close the printer unit press the Menu button The alignment page begins printing During printing the operator panel display reads Alignment Page Printing When complete the message reads Auto Alignment Complete Your ink cartridges are now aligned for optimal print quality You may also need to align ink cartridges when characters are n...

Страница 48: ...s Dell Photo AIO Printer 922 Dell Printer Solution Center 3 Click the Maintenance tab 4 Click Align to fix blurry edges 5 Click Print The ink cartridges align when the page prints Cleaning the Ink Cartridge Nozzles You may need to clean the nozzles when White lines appear in graphics or solid black areas Print appears smudged or too dark Colors fade do not print or do not print completely Vertical...

Страница 49: ...Photo AIO Printer 922 Dell Printer Solution Center 3 Click the Maintenance tab 4 Click Clean to fix horizontal streaks 5 Click Print When the page prints it forces ink through the clogged nozzles to clean them 6 Print your document again to verify the improved print quality 7 If you are not satisfied with the print quality wipe the ink cartridge nozzles and then print your document again ...

Страница 50: ...50 Ink Cartridge Maintenance w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...

Страница 51: ...5 SE CT ION 5 Troubleshooting Setup Problems General Problems Error Messages and Lights Improving Print Quality ...

Страница 52: ...D ON BOTH YOUR PRINTER AND YOUR COMPUTER CHECK THE USB CABLE Ensure that the USB cable is firmly connected to your printer and your computer Shut down the computer reconnect the USB cable as shown on the setup diagram for your printer and then restart the computer IF THE SOFTWARE INSTALLATION SCREEN DOES NOT APPEAR AUTOMATICALLY INSTALL THE SOFTWARE MANUALLY 1 Insert the Drivers and Utilities CD 2...

Страница 53: ...OM drive icon If necessary double click setup exe c When the printer software installation screen appears click Install or Install Now d Follow the instructions on your screen to complete the installation CORRECT COMMUNICATION PROBLEMS BETWEEN THE PRINTER AND THE COMPUTER Remove the USB cable from your printer and your computer Reconnect the USB cable to your printer and your computer Turn off the...

Страница 54: ...ing If a check mark is next to Pause Printing click it to deselect the option Windows 2000 1 Click Start Settings Printers 2 Double click Dell Photo AIO Printer 922 and then click Printer 3 Make sure a check mark is not next to Pause Printing If a check mark is next to Pause Printing click Pause Printing to deselect it CHECK FOR FLASHING LIGHTS ON THE PRINTER For more information see Error Message...

Страница 55: ...g to fax WHEN USING AN EXTERNAL MODEM MAKE SURE IT IS TURNED ON AND IT IS CORRECTLY CONNECTED TO YOUR COMPUTER MAKE SURE YOU LOADED THE PAPER CORRECTLY FOR MORE INFORMATION SEE LOADING PAPER ON PAGE 18 USE ONLY PAPER RECOMMENDED FOR YOUR PRINTER FOR MORE INFORMATION SEE PRINT MEDIA GUIDELINES FOR THE PAPER SUPPORT ON PAGE 19 USE A SMALLER AMOUNT OF PAPER WHEN PRINTING MULTIPLE PAGES FOR MORE INFOR...

Страница 56: ...paper jam is located in the paper support 1 Turn off your printer 2 Firmly grasp the paper and gently pull it from the printer 3 Turn on your printer and print the document again If the paper jam is not visible 1 Turn off your printer 2 Lift the printer unit and position the scanner support between the tabs to keep it open 3 Gently pull the paper from the printer 4 Close the printer unit turn on t...

Страница 57: ...k Low Alert The ink cartridge is running low on ink The Low Ink Alert occurs when your ink cartridges reach levels of 25 percent 15 percent and 5 percent remaining Replace the ink cartridge For more information see Replacing Ink Cartridges on page 44 Reserve tank An ink cartridge s available ink dot count is zero Order a new ink cartridge from Dell and replace the old ink cartridge To order a new ...

Страница 58: ...e printer is out of paper Load more paper into the printer For more information see Loading Paper on page 18 Printhead error The ink cartridge has a short Disconnect and then reconnect the printer power cable Reinstall the ink cartridges For more information see Replacing Ink Cartridges on page 44 Print carrier error Print carrier error Disconnect the printer power cable check for paper jams and t...

Страница 59: ...or cleaning the ink cartridges For more information on aligning see Aligning Ink Cartridges on page 47 For more information on cleaning ink cartridges see Cleaning the Ink Cartridge Nozzles on page 48 For additional solutions check your Dell Printer Solution Center or go to support dell com To access the Dell Printer Solution Center 1 Click Start Programs or All Programs Dell Printers Dell Photo A...

Страница 60: ...60 Troubleshooting w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...

Страница 61: ...6 SE CT ION 6 Contacting Dell Technical Assistance Automated Order Status Service Contacting Dell ...

Страница 62: ...e system may not be available in all countries 2 In the U S Business customers should call 1 877 459 7298 and Consumer Home and Home Office customers should call 1 800 624 9896 If you are calling from a different country or are in a different Service area see Contacting Dell on page 63 for your local telephone number 3 Follow the menu prompts in the automated telephone system to speak with a techn...

Страница 63: ...s customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which...

Страница 64: ...877 577 3355 Financial Services Dell Preferred Accounts DPA toll free 1 800 283 2210 Business Customer Service and Technical Support toll free 1 877 459 7298 Employee Purchase Program EPP Customers toll free 1 800 695 8133 Printers and Projectors Technical Support toll free 1 877 459 7298 Public government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Emp...

Страница 65: ...9 Corporate Sales toll free 1 800 808 385 Transaction Sales toll free 1 800 808 312 Fax toll free 1 800 818 341 Austria Vienna International Access Code 900 Country Code 43 City Code 1 Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales 0820 240 530 00 Home Small Business Fax 0820 240 530 49 Home Small Business Customer Care 0820 240 530 14 Preferred...

Страница 66: ...6820 Brunei Country Code 673 Customer Technical Support Penang Malaysia 604 633 4966 Customer Service Penang Malaysia 604 633 4949 Transaction Sales Penang Malaysia 604 633 4955 Canada North York Ontario International Access Code 011 Online Order Status www dell ca ostatus AutoTech automated technical support toll free 1 800 247 9362 TechFax toll free 1 800 950 1329 Customer Care Home Sales Small ...

Страница 67: ...GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and Education toll free 800 858 2955 Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and Education toll free 800 858 2669 Large Corporate Accounts Queue Team toll free 80...

Страница 68: ...t desktop computers den_support dell com E mail Support servers Nordic_server_support dell com Technical Support 7023 0182 Customer Care Relational 7023 0184 Home Small Business Customer Care 3287 5505 Switchboard Relational 3287 1200 Fax Switchboard Relational 3287 1201 Switchboard Home Small Business 3287 5000 Fax Switchboard Home Small Business 3287 5001 Dominica General Support toll free 1 866...

Страница 69: ...Country Code 33 City Codes 1 4 Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard calls from outside of France 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax calls from outside of France 04 99 75 40 01 Corporate Technical Support 0825 004 719 Custom...

Страница 70: ...103 766 9560 Public Accounts Customer Care 06103 766 9555 Switchboard 06103 766 7000 Greece International Access Code 00 Country Code 30 Website support euro dell com E mail support euro dell com gr en emaildell Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General ...

Страница 71: ...00 33 8044 Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Technical Support 1850 543 543 U K Technical Support dial within U K only 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U K Customer Care dial within U K only 0870 906 0010 Corporate Customer Care 1850...

Страница 72: ... Technical Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Ad...

Страница 73: ...ted Order Service 044 556 3801 Customer Care 044 556 4240 Business Sales Division up to 400 employees 044 556 1465 Preferred Accounts Division Sales over 400 employees 044 556 3433 Large Corporate Accounts Sales over 3500 employees 044 556 3430 Public Sales government agencies educational institutions and medical institutions 044 556 1469 Global Segment Japan 044 556 3469 Individual User 044 556 1...

Страница 74: ...ess Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Country Code 853 Technical Support toll free 0800 582 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 0800 581 Malaysia Penang International Access Code 00...

Страница 75: ...l com Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com Technical Support 020 674 45 00 Technical Support Fax 020 674 47 66 Home Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home Small Business Sales 020 674 55 00...

Страница 76: ...s nor_support dell com E mail Support servers nordic_server_support dell com Technical Support 671 16882 Relational Customer Care 671 17514 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw International Access Code 011 Country Code 48 City Code 22 Website support euro de...

Страница 77: ... 005 Country Code 65 Technical Support toll free 800 6011 051 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 800 6011 054 Corporate Sales toll free 800 6011 053 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E mail dell_za_support dell com Technical Support 011 709 7710 Customer Care 011 709 7707 Sale...

Страница 78: ...lands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home Small Business Customer Care 0...

Страница 79: ...ional Access Code 002 Country Code 886 Technical Support portable and desktop computers toll free 00801 86 1011 Technical Support servers toll free 0080 60 1256 Transaction Sales toll free 0080 651 228 Corporate Sales toll free 0080 651 227 Thailand International Access Code 001 Country Code 66 Technical Support toll free 0880 060 07 Customer Service Penang Malaysia 604 633 4949 Sales toll free 08...

Страница 80: ...tomer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts 500 5000 employees Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate Public Sector Sales 01344 860 456 Home and Small Business Fax 0870 907 4006 Urug...

Страница 81: ...7 SE CT ION 7 Appendix Limited Warranties and Return Policy Dell Inc Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices ...

Страница 82: ...n your our end user customer s Dell branded hardware products including Dell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover Software including the operating system and software added to the Dell branded hardware products through our factory integration system third party software or the reloading of software Non Dell branded and Soluti...

Страница 83: ...ROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIB...

Страница 84: ...hat will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it w...

Страница 85: ...ng period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you...

Страница 86: ...d your transfer by going to Dell s website If you are an Individual Home Consumer go to www dell com us en dhs topics sbtopic_015_ccare htm If you are a Home Office Small Medium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic_ccare_nav_015_ccare htm If you are a Government Education or Healthcare Customer or an Individual Home Consumer who purchased through an Emplo...

Страница 87: ...d from any refund or credit The Total Satisfaction Return Policy and Software and Peripherals division return policy are not available for Dell EMC storage products EMC branded products Unisys branded products PowerVault 160T tape libraries or enterprise software non Dell branded enterprise products software and or software licenses purchased under any type of volume purchase agreement or any non ...

Страница 88: ...er customer s Dell branded hardware products including Dell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover Software including the operating system and software added to the Dell branded hardware products through our factory integration system or the reloading of the software Non Dell branded and Solution Provider Direct products and ac...

Страница 89: ...R INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION ...

Страница 90: ...al or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freight collect If we determine that the problem is not covered un...

Страница 91: ...paid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased a service contract If your service contract is with Dell service will be provided to you under the te...

Страница 92: ...a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent 15 restocking fee unless otherwise prohibited by law If you are an organization that bought the products under a written agreement with Dell the agreement may contain different terms fo...

Страница 93: ...ous models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Dell Branded Peripheral Products Dell does provide a limited warranty for new Dell ...

Страница 94: ...the Caribbean Only Guarantee Dell Computer Corporation Dell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of 1 year from the origina...

Страница 95: ...l makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be li...

Страница 96: ...96 Appendix w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 México D F ...

Страница 97: ...TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR CANADIAN CUSTOMERS EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE FOR THE PRODUCT FOR U S CUSTOMERS ALL EXPRE...

Страница 98: ...3 In cases in which either the production of the cartridge has been discontinued or the cartridge is not available Dell reserves the right at its sole discretion to choose between replacing it by a similar product or reimbursing you for the purchase cost This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from misuse abuse accident neglig...

Страница 99: ...r will exceed the number of licenses you must purchase additional licenses until the number of licenses equals the number of users before allowing additional users to use the Software If you are a commercial customer of Dell or a Dell affiliate you hereby grant Dell or an agent selected by Dell the right to perform an audit of your use of the Software during normal business hours you agree to coop...

Страница 100: ...ty period or thirty 30 days whichever is longer Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software DELL ON BEHALF OF ITSELF AND ITS SUPPLIERS DISCLAIMS ALL...

Страница 101: ...termination you agree that the Software and accompanying materials and all copies thereof will be destroyed This agreement is governed by the laws of the State of Texas Each provision of this agreement is severable If a provision is found to be unenforceable this finding does not affect the enforceability of the remaining provisions terms or conditions of this agreement This agreement is binding o...

Страница 102: ...e has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following meas...

Страница 103: ...ltas 11950 México D F Ship to Dell Computer de México S A de C V al Cuidado de Kuehne Nagel de México S de R L Avenida Soles No 55 Col Peñon de los Baños 15520 México D F Model number 922 Supply voltage 100 240 VAC Frequency 50 60 Hz Current consumption 1 0 A Output voltage 30 VDC Output current 0 5 A ...

Страница 104: ...104 Appendix w w w d e l l c o m s u p p l i e s s u p p o r t d e l l c o m ...

Страница 105: ...n One Center accessing 39 Copy section 39 Creative Tasks section 40 Preview section 40 Scan section 39 using 39 Dell Picture Studio v2 0 using 41 Dell Printer Solution Center accessing 38 using 38 E e mail document 32 scanned image 32 envelopes loading 20 error message Blinking Power button 57 Data error 58 Ink Low Alert 57 Paper feed 58 Paper jam 57 Paper tray empty 58 Print carrier 58 Printhead ...

Страница 106: ...per jam message 57 Paper out message 58 Paper Setup tab 41 paper type sensor 17 turning off 17 photo cards loading 20 photo paper loading 20 photos printing 24 postcards loading 20 Print Layout tab 41 Print Properties accessing 40 Paper Setup tab 41 Print Layout tab 41 Quality Copies tab 41 problems drives 52 Q Quality Copies tab 41 S safety information 9 Scan button 15 software Dell All In One Ce...

Страница 107: ...Index 107 W warranty 82 ...

Страница 108: ...108 108 Index ...

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