Solid color pages
These are possible solutions. Try one or more of the following:
M
AKE
SURE
THE
CARTRIDGE
IS
PROPERLY
INSTALLED
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
T
HE
CARTRIDGE
MAY
BE
DEFECTIVE
OR
LOW
ON
TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
T
HE
TONER
IS
SMEARED
Select another tray or feeder to feed paper for the job:
•
From the printer control panel, select the Default Source from the Paper Menu.
•
For Windows users, select the paper source from Print Properties.
•
For Macintosh users, select the paper source from the Print dialog and pop-up menus.
T
HE
CARTRIDGE
IS
DEFECTIVE
Replace the print cartridge.
T
HE
PAPER
PATH
MAY
NOT
BE
CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting
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