Video Problems
Product Specific Problems
Wrong Color
Picture color not
good
l
Change the color to "PC Custom Color" or "MAC Custom Color"
l
Adjust R/G/B value of "PC Custom Color" or "MAC Custom Color"
l
Change the Color Format to "PC RGB" or "YPbPr" (for Video/DVI-HD inputs)
Image retention from
a static image left on
the monitor for a long
period of time
Faint shadow from
the static image
displayed appears
on the screen
l
Use the Power Management feature to turn off the monitor at all times when not in use
l
Alternatively, use a dynamically changing screen saver
COMMON
SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video
No signal indicator is displayed
l
Check Video Input Selection
¡
Composite: Yellow colored RCA jack
¡
S-Video: Typically a round 4 pin jack
¡
Component: Red, Blue, Green colored RCA jacks
Low Quality DVD
playback
Picture not crisp and some color
distortion
l
Check DVD connection
¡
Composite gives good picture
¡
S-Video gives better picture
¡
Component: Red, Blue, Green colored RCA jacks
Blinking Video
Video is blinking or discontinuous
l
Check DVD connection
¡
Composite gives good picture
¡
S-Video gives better picture
¡
Component: Red, Blue, Green colored RCA jacks
l
Check if DVD player is HDCP compliant.
¡
Some non-compliant players may exhibit blinking video and others will display a
raster scree
NOTE: When choosing S-
Video, Composite or Component video,
Auto Adjust
function is not available.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not fill entire
viewing area
l
Perform monitor reset on "Factory Reset"
Cannot adjust the monitor with the
buttons on the front panel
OSD does not appear on the screen
l
Turn the monitor off and unplug the power
cord and then plug back and power on
The monitor will not go into
power saving mode.
No picture, the LED light is green. When press
“
+
”
,
“
-
”
or
“
Menu
”
key, the message
“
No S-Video input
signal
”
,
“
No Composite input signal
”
or
“
No
Component input signal
”
will appear.
l
Move mouse or hit any key on the keyboard
on the computer or activate video player,
then access the OSD to set Audio to “
off
”
state.
No Input Signal when user
controls pressed
No picture, the LED light is green. When press
“
+
”
,
“
-
”
or
“
Menu
”
key, the message
“
No S-Video input
signal
”
,
“
No Composite input signal
”
or
“
No
Component input signal
”
will appear.
l
Check the signal source. Make sure the
computer is not in power saving by moving
mouse or pressing any key on the keyboard.
l
Check to make sure Video Source to S-
Video, Composite or Component is powered
and playing video media.
l
Check whether the signal cable is plugged in
and seated properly. Re
-plug the signal cable
if necessary.
l
Re-boot the computer or video player.
