Dell 2135CN, Руководство по обслуживанию

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Chapter 1 Troubleshooting
Version 2 2008.03.31
FIP-1. 33 PCScan Time Out 017-988
The 017-988 error occurs by the following causes.
-No destination folder exists in the PC.
-Black and white scanning was performed with JPEG specified as the image format.
-There was no request from the PC within 30 seconds after [Scan to Application] was set via the
printer menu.
Step Check
Remedy
Yes No
Possible causative parts:
PWBA CONT AIO (PL10.6.6)
1
Checking the USB connection
Reconnect the PC and the printer.
Does the error still occur when scanning?
Go to step 2. End of work.
2
Is the scanner driver installed?
Check the [Dell MFP Laser 2135cn scanner] icon in the
[Scanners and Cameras] of the [Printers and Other
Hardware] of the [Control Panel].
Check the following items, before checking the driver
software.
-Connects the PC and the printer with the USB cable.
-Enables the [Windows Image Acquisition (WIA)] of the
[Service] in the [Administrative Tool] of the [Control Panel].
Go to step 3.
Install the driver
software.
3
Checking the PC program
Is the [ScanButton Manger] installed?
Checked by the [Dell MFP Laser 2135cn ScanButton
Manager] in the [Add or Removal Programs] of the [Control
Panel].
Go to step 4.
Install the
software.
4
Checking the ScanButton Manger setting
Is the setting of [ScanButton Manager] correct?
Checked by the following procedures.
Click the [Start] and then select the [All programs], the [Dell
Printers], the [Dell MFP Color Laser Printer 2135cn] and the
[ScanButton Manager] in order.
Go to step 5.
Set these items
correctly.
Scan Form/Image
Type/Resolution/
Paper size/Output
Destination
NOTE: Check that
the directory
specified for
[Output
Destination] really
exists.