Troubleshooting
15
FILE LOCATION:
C:\Documents and Settings\sarah_cook\Desktop\Tsing
Ma\SM\A01\EN\Source\trouble.fm
DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY
NOTE:
It is recommended that you select
Test System
to run a complete test
on your computer. Selecting
Test Memory
initiates the extended memory test,
which can take up to thirty minutes or more to complete. When the test
completes, record the test results and then press any key to return to the
previous menu.
9
At the Dell Diagnostics Main Menu, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 15).
NOTE:
Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
10
After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.
11
Close the Main Menu window to exit the Dell Diagnostics and restart the
computer.
12
Remove the
Drivers and Utilities
media from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads the following menu appears:
Press <Tab> to select the test you want to run and then press <Enter>.
NOTE:
It is recommended that you select
Test System
to run a complete test on
your computer. Selecting
Test Memory
initiates the extended memory test, which
can take up to thirty minutes or more to complete. When the test completes, record
the test results and then press any key to return to this menu.
After
Test System
is selected, the following menu appears:
Option
Function
Test Memory
Run the stand-alone memory test
Test System
Run system diagnostics
Exit
Exit the diagnostics
