14
Appendix D. Support and deployment services
ProDeploy Enterprise Suite and Residency Services
ProDeploy Enterprise Suite gets your server out of the box and into optimized production - fast. Our elite deployment engineers with
broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the clock
and around the globe. From simple to the most complex server installations and software integration, we take the guess work and
risk out of deploying your new server technology. Who's better suited to implement the latest Dell EMC servers than the Dell EMC
elite deployment engineers who do it every day?
Figure 7. ProDeploy Enterprise Suite capabilities
NOTE: Hardware installation not applicable on selected software products.
ProDeploy Plus
From beginning to end, ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments in today's
complex IT environments. Certified Dell EMC experts start with extensive environmental assessments and detailed migration
planning and recommendations. Software installation includes set up of most versions of Dell EMC SupportAssist and OpenManage
system management utilities. Post-deployment configuration assistance, testing, and product orientation help you rest easy knowing
your systems have been deployed and integrated by the best.
ProDeploy
ProDeploy provides full service installation and configuration of both server hardware and system software by certified deployment
engineers including set up of most versions of Dell EMC SupportAssist and OpenManage system management utilities. To prepare
for the deployment, we conduct a site readiness review and implementation planning. System testing, validation and full project
documentation with knowledge transfer complete the process. We focus on getting you up and running so you can focus on your
business and prepare for whatever comes next.
Basic Deployment
Basic Deployment delivers worry-free professional installation of your servers by experienced technicians who know Dell EMC
servers inside and out.
39
