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severs. SNMP is primarily used to deliver event messages to alert administrators of problems on their systems but can also be 

used to discover, inventory and configure servers.

To assist automating system management tasks and simplify API integration, Dell provides PowerShell and Python libraries and script 
examples utilizing the WSMan interface. The iDRAC with LC pages of Dell Techcenter offer a library of technical white papers 
detailing the use of the embedded management APIs. For more information, see delltechcenter.com/iDRAC and 
delltechcenter.com/LC.

Integration with third-party consoles

Dell EMC OpenManage provides integration with several leading third-party consoles, including:

OpenManage Integration Suite for Microsoft System Center

The combination of Dell OpenManage Integration Suite and Microsoft System Center simplifies and enhances deployment, 
configuration, monitoring and updating of Dell servers and storage in physical and virtual environments. Our agent-free and agent-
based plug-ins deliver a unique level of integration and efficiency when managing Dell hardware within a System Center environment.

The OpenManage Integration Suite for Microsoft System Center includes: Dell Server and Storage Management Packs for System 
Center Operations Manager (SCOM); Dell Server Deployment Packs and Update Catalogs for System Center Configuration

 

Manager (SCCM); and tools for optimizing management of Dell PowerEdge servers in virtual environments using System Center 
Virtual Machine Manager (SCVMM).

OpenManage Integration for VMware vCenter

The OpenManage Integration for VMware vCenter allows you to monitor, provision, and manage PowerEdge server hardware and 
firmware. You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter 
console. OMIVV also allows granular control and reporting for the hardware environment using the same role-based access control 
model as vCenter. The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v4.0 onwards. 
This helps in checking hardware health and alerting into vRealize operations, which also includes dashboard and reporting on the 
server environment.

You can manage and monitor Dell hardware within the virtualized environment

Alerting and monitoring environment for servers and chassis

Monitoring and reporting for servers and chassis

Updating firmware on servers

Deploying enhanced options

For more information, see delltechcenter.com/omivv

NOTE: The Dell EMC Repository Manager integrates with OpenManage Integration for VMware vCenter. The Dell EMC 
Repository Manager provides advanced functionality, simplifies the discovery, and deployment of new updates.

BMC Software

Dell EMC and BMC Software work together to simplify IT by ensuring tight integration between Dell EMC server, storage, and 
network management functionality and the BMC Software process and data center automation products.

OpenManage connections with third-party consoles

Dell EMC OpenManage Connections gives you an easy path to adding support for third-party devices, so you can continue to use 
your existing management tools while easily adding Dell EMC server systems to your existing IT environment. Integrate new systems 
at your own pace. Manage new Dell EMC servers and storage with your legacy management tools, while extending the useful life of 
your existing resources. With OpenManage Connections you can add monitoring and troubleshooting of Dell EMC assets to your IT 
infrastructure.

49

Содержание PowerEdge R840

Страница 1: ...d to drive fast insights the PowerEdge R840 delivers four socket performance in a dense 2U design Power your business critical workloads with up to 24 direct attached NVMe drives and up to two GPUs or up to two FPGAs Technical Guide ...

Страница 2: ...2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 05 Rev A01 ...

Страница 3: ...7 Processor features 17 Supported processors 17 Chipset 20 5 System memory 22 System memory population guidelines 22 General memory module installation guidelines 24 NVDIMM N memory module installation guidelines 24 6 Storage 25 Supported Drives 25 PERC Controller 25 IDSDM or vFlash module 26 Optical Drives 26 Tape Drives 26 Boot Optimized Storage Subsystem 27 7 Networking and PCIe 30 Network daug...

Страница 4: ...nections with third party consoles 49 12 Appendix A Additional specifications 51 PSU specifications 51 Chassis dimensions 52 Chassis weight 53 Environmental specifications 53 Video specifications 53 13 Appendix B Standards compliance 54 14 Appendix C Additional resources 55 15 Appendix D Support and deployment services 56 ProDeploy Enterprise Suite 56 ProDeploy Plus 56 ProDeploy 56 Basic Deploymen...

Страница 5: ...y with up to 28 cores and two threads per core Up to 24 channels with 6 channels per CPU and up to 48 DIMMs with 2 DIMMs per channel Scale capacity and performance with up to 26 2 5 HDDs and SSDs Accelerate applications with up to 2 double wide GPUs or up to 2 FPGAs Speed data transfers with a fully integrated ultra path interconnect across all four sockets New technologies The following are the n...

Страница 6: ...Up to twenty four 2 5 inch hot plug SATA HDDs or SSDs Software RAID is through the Intel C620 chipset Software RAID solution is supported on Linux and Windows For details see the Storage section LCD bezel The PowerEdge R840 LCD control panel is embedded in an optional front bezel for easy access and management Wireless Management The Quick Sync 2 BLE Wi Fi module offers support for access to the i...

Страница 7: ... RDIMM LRDIMM Disk Drives 2 5 inch 12Gb SAS 6Gb SATA 2 5 12Gb SAS 6Gb SATA RAID controllers Adapters HBA330 H330 H730P H740P 12G SAS HBA H840 ext SW RAID S140 Adapters HBA330 H330 H730 H730P H830 ext PCIe SSD Up to 24x direct attached PCIe SSD N A PCIe Slots Max 6 PCIe 3 0 on R840 and Max 7 PCIe 3 0 rNDC 4x 1GB 4x 10GB 2x 10GB 2x 1GB or 2x 25GB 4x 1GB 4x 10GB or 2x 10GB 2x 1GB USB Ports Front 2 po...

Страница 8: ...3 Intel Ultra Path Interconnect Intel UPI Chipset Intel C620 series Chipset Memory Supports DDR4 RDIMM and LRDIMM Up to 1 5TB RDIMMs Up to 6TB LRDIMMs 48 DIMM slots 8GB 16GB 32GB 64GB 128GB DDR4 up to 2666 MT s I O slots Up to 6 x PCIe Gen 3 slots RAID controller Internal controllers S140 HBA 330 PERC H330P PERC H730P PERC H740P External controllers 12 Gbps SAS HBA Hard drives 8 x 2 5 inch SAS SAT...

Страница 9: ...Dell EMC OpenManage Integrations Microsoft System Center VMware vCenter BMC Software available from BMC Redhat Ansible Dell EMC OpenManage Connections Nagios Core Nagios XI Oracle Enterprise Manager MicroFocus formerly HPE Software Operations Manager i OMi IBM Tivoli Netcool OMNIbus Dimensions and weight Weight 36 6kg with all 2 5 inch drives Height 86 mm 3 3 inches Width 482 0 mm 18 97 inches Dep...

Страница 10: ...e PowerEdge R840 technical specification Contact your Dell representative for more information Availability and terms of Dell Services vary by region For more information visit Dell com ServiceDescriptions 10 ...

Страница 11: ...rives plus 2 rear drives chassis Front view of the system Figure 1 Front view 24 x 2 5 inch drive system 1 Left control panel 2 Drives 3 Right control panel 4 Service Tag Figure 2 Front view 8 x 2 5 inch drive system 1 Left control panel 2 Drive slots 3 Optical drive Optional 4 USB 3 0 port Optional 5 Right control panel 6 Service Tag For more information about the ports see the Technical Specific...

Страница 12: ...system Figure 4 System health and system ID indicators Figure 5 System health and system ID indicators Figure 6 System health and system ID buttons Table 4 System health and system ID indicator codes System health and system ID indicator code Condition Solid blue Indicates that the system is turned on system is healthy and system ID mode is not active Press the system health and system ID button t...

Страница 13: ...5 VGA port NOTE For more information on the ports see the Technical Specifications section Back view of the system The back view displays the features available on the back of the system Figure 8 Back view of the 24 x 2 5 inch drive system 1 Riser 1 Full height PCIe expansion card Slot 1 and 2 2 Half height PCIe expansion card slots located on the system board Slot 3 and 4 3 Riser 2 Full height PC...

Страница 14: ...s Slot 1 and 2 2 Half height PCIe expansion card slots located on the system board Slot 3 and 4 3 Rear drives 2 4 Power supply units 2 5 System identification button 6 iDRAC9 dedicated port 7 USB 3 0 ports 2 8 VGA port 9 Serial port 10 NIC ports 4 11 Rear handle NOTE For more information about the ports and connectors see the Technical Specifications section 14 ...

Страница 15: ...ors system board rear drive cage and many other components and features For more system views see the Dell EMC PowerEdge R840 Installation and Service Manual at Dell com Support Manuals Figure 10 Internal chassis view without rear drive cage 1 Drive backplane 2 SAS Expander board 3 Cooling fans 6 4 System board 5 Full height expansion card Riser 2 6 Full height expansion card Riser 1 15 ...

Страница 16: ...ed access to hard drives The Quick Sync NFC bezel enables the iDRAC QuickSync management function for managing the server from the front using an NFC capable device and the free Dell EMC OpenManage Mobile App currently Android only Available only from the factory and not supported after point of sale TPM The Trusted Platform Module TPM is used to generate store keys protect authenticate passwords ...

Страница 17: ...lso improves upon many features of the predecessor Intel Xeon processor E5 2600 v4 product family including Virtual address space of 48 bits and a physical address space of 46 bits Intel Hyper Threading Technology Intel HT Technology when enabled allow each core to support two threads First Level Cache FLC 64 KB total The FLC is composed of a 32 KB ICU Instruction Cache and 32 KB DCU Data Cache MB...

Страница 18: ...n Scalable Processor Family 6138 Gold XCC 2 0 27 5 MB 768 GB 20 H 0 125W Intel Xeon Scalable Processor Family 6136 Gold XCC 3 0 24 75 MB 768 GB 12 H 0 150W Intel Xeon Scalable Processor Family 6140M Gold NA 2 3 1 5 TB NA 18 H 0 140W Intel Xeon Scalable Processor Family 6140 Gold XCC 2 3 24 75 MB 768 GB 18 H 0 140W Intel Xeon Scalable Processor Family 6150 Gold XCC 2 7 24 75 MB 768 GB 18 H 0 165W I...

Страница 19: ...0 25 MB 768 GB 22 H 0 140W Intel Xeon Scalable Processor Family 6144 Gold NA 3 6 24 75 MB 768 GB 8 H 0 165W Intel Xeon Scalable Processor Family 6146 Gold NA 3 4 24 75 MB 768 GB 12 H 0 165W Intel Xeon Scalable Processor Family 8164 Platinum NA 2 0 35 75 MB 768 GB 26 H 0 150W Intel Xeon Scalable Processor Family 8160M Platinum NA 2 1 1 5 TB NA 24 H 0 150W Intel Xeon Scalable Processor Family 8160 P...

Страница 20: ...wer Management Logic Support Revision 4 0a PCI Express Base Specification Revision 3 0 Integrated Serial ATA host controller supports data transfer rates of up to 6 Gb s on all ports xHCI USB controller with SuperSpeed USB 3 0 ports Direct Media Interface Serial Peripheral Interface Enhanced Serial Peripheral Interface Flexible I O Allows some high speed I O signals to be configured as PCIe root p...

Страница 21: ...Supports Intel Virtualization Technology for Directed I O Supports Intel Trusted Execution Technology JTAG Boundary Scan support Intel QuickAssist Technology Intel PCIe QuickAssist card Intel Trace Hub for debug For more information visit Intel com 21 ...

Страница 22: ...cates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 2666 MT s 2400 MT s 2133 or 1866 MT s depending on the following factors DIMM type RDIMM or LRDIMM Number of DIMM slots populated per channel System profile selected for example Performance Optimized or Custom can be run at any supported speed Maximum supported DIMM frequency of the processors The R840 contains 48 m...

Страница 23: ...nd A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Processor 2 Slots B1 and B7 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 Processor 3 Slots C1 and C7 Slots C2 and C8 Slots C3 and C9 Slots C4 and C10 Slots C5 and C11 Slots C6 and C12 Processor 4 Slots D1 and D7 Slots D2 and D8 Slots D3 and D9 Slots D4 and D10 Slots D5 and D11 Slots D6 an...

Страница 24: ...ck release tabs When mixing memory modules with different capacities populate the sockets with memory modules with the highest capacity first For example if you want to mix 8 GB and 16 GB memory modules populate 16 GB memory modules in the sockets with white release tabs and 8 GB memory modules in the sockets with black release tabs In a dual processor configuration the memory configuration for ea...

Страница 25: ... TB 2 TB SED FIPS SAS SSD 12 Gb N A 400GB 480GB 800GB 960GB 1600GB 1920GB 3840GB 800GB SED FIPS 1600GB SED FIPS SAS 12 Gb 10K 300GB 600GB 1 2 TB 1 8 TB 2 4 TB P RTS 1 2 TB SED FIPS 2 4 TB SED FIPS SAS 12 Gb 15K 300 GB 600 GB 900 GB 900 GB SED FIPS Form Factor Type Capacities 2 5 inch NVMe 800 GB 1600 GB 3200 GB Card NVMe PM1725 PERC Controller The Dell PowerEdge RAID Controller PERC family of ente...

Страница 26: ...e module supports three microSD cards two cards for IDSDM and one card for vFlash The following capacities are supported IDSDM 16 GB 32 GB 64 GB vFlash 16 GB NOTE There are two dip switches on the IDSDM or vFlash module for write protection NOTE One IDSDM card slot is dedicated for redundancy NOTE Use Dell branded microSD cards associated with the IDSDM or vFlash configured systems Optical Drives ...

Страница 27: ...andard hot plug drive slots for OS install The RAID controller on the BOSS card has limited set of features This RAID controller presents the M 2 SATA SSDs as either a non RAID volume or as a single RAID volume Figure 13 Boot Optimized Storage Subsystem BOSS Table 10 BOSS features Function or feature Supported Stripe size supported 64K Configuration HII Yes Full initialization No Fast initializati...

Страница 28: ...ce defaults SMART Info Yes NOTE Use the Marvell CLI to retrieve the SMART information from the drives Physical disk hot swap No Virtual disk expansion No Virtual disk slicing No Virtual disk migration Yes NOTE On new controller virtual disk must be Imported from HII before presented to OS Split mirror No NOTE System required to shutdown and migrate one physical disk to another system and continue ...

Страница 29: ...Function or feature Supported NOTE If drive supports SANITIZE Crypto Erase No other encryption support from controller or drive 29 ...

Страница 30: ...h independent partitioning which enable you to share and manage bandwidth on 10GbE connections Network daughter card CAUTION If the GPU card is installed you cannot install the 10 GbE NDC PowerEdge R840 supports up to four Network Interface Controller NIC ports on the back panel which are available in the following configurations Four 1 Gbps Four 10 Gbps Two 10 Gbps and two 1 Gbps Two 25 Gbps PCIe...

Страница 31: ...PCIe Expansion card riser Figure 14 1 slot 1 x16 PCIe riser 1 NOTE For a full length PCIe card remove the card guide on the riser Figure 15 2 slots 2 x8 PCIe riser 1 top bottom 31 ...

Страница 32: ...e riser 2 top NOTE For a full length PCIe card remove the card guide on the riser Figure 17 2 slots 2 x8 PCIe riser 2 top bottom The following table provides detailed information about the expansion card riser specifications 32 ...

Страница 33: ... 2 Full Height Half Length NA x8 NA NA Full Height Full Length x16 NA NA NA PCIe Slot 3 On system board Low Profile Half Length x16 x16 NA NA PCIe Slot 4 On system board Low Profile Half Length x16 NA x16 x16 PCIe Slot 5 Full Height Half Length NA NA NA x8 PCIe Slot 6 Full Height Full Length NA NA x16 NA Full Height Half Length NA NA NA x8 NOTE For more information on expansion card risers see Mee...

Страница 34: ... Platform Assurance feature in Windows Server 2016 is supported TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server 2012 2016 The TPM chip is on the Plug in Module PIM and bound only to one system board The system board has a connector for the plug in module and it is factory installed There are four types of TPM module options No TPM TPM 1 2 Nuvoton FIPS C...

Страница 35: ... your computer and infrastructure equipment for maximum efficiency by calculating hardware power consumption power infrastructure and storage Learn more at Dell com calc Power monitoring accuracy PSU power monitoring improvements include Power monitoring accuracy of 1 whereas the industry standard is 5 More accurate reporting of power Better performance under a power cap Power capping Use Dell EMC...

Страница 36: ...on system inlet air temperature Closed loop thermal control uses temperature feedback to dynamically adjust fan speeds based on system activity and cooling requirements User configurable settings With the understanding and realization that every customer has a unique set of circumstances or expectations from the system in this generation of servers we have introduced limited user configurable sett...

Страница 37: ...35 2 Quiet office 30 1 Quiet library 20 0 Recording studio 37 ...

Страница 38: ... or stab in installation of the chassis to the rails Support for tool less installation in 19 inch EIA 310 E compliant square hole includes all generations of the Dell racks unthreaded round hole and threaded hole 4 post racks Required for installing R840 in a Dell EMC Titan or Titan D rack Support full extension of the system out of the rack to allow serviceability of key internal components Supp...

Страница 39: ...attachment to rails Two depth positions to accommodate various cable bundle sizes and rack depths Supports cable weight and controls stresses on server connectors Cables can be segregated into discrete purpose specific bundles 39 ...

Страница 40: ...nsoles OpenManage systems management solutions consist of a combination of embedded management features and software products that help you automate and simplify the entire server lifecycle deploy update monitor and maintain OpenManage solutions are innovatively designed for simplicity and ease of use to help you reduce complexity save time achieve efficiency control costs and empower productivity...

Страница 41: ...xpress for Blades iDRAC9 Express for Blades iDRAC8 Enterprise iDRAC9 Enterprise Interface Standards Redfish Yes Yes Yes Yes Yes Yes Yes Yes IPMI 2 0 Yes Yes Yes Yes Yes Yes Yes Yes DCMI 1 5 Yes Yes Yes Yes Yes Yes Yes Yes Web based GUI Yes Yes Yes Yes Yes Yes Yes Yes Racadm command line local remote Yes Yes Yes Yes Yes Yes Yes Yes SMASH CLP SSH only Yes Yes Yes Yes Yes Yes Yes Yes Telnet Yes Yes Y...

Страница 42: ...es Yes PK authentication No No Yes Yes Yes Yes Yes Yes FIPS 140 2 Yes Yes Yes Yes Yes Yes Yes Yes Secure UEFI boot certificate management No Yes No Yes No Yes No Yes Lock down mode No No No No No No Yes Unique iDRAC default password No Yes No Yes No Yes No Yes Customizable Security Policy Banner login page No Yes No Yes No Yes No Yes Quick Sync 2 0 optional auth for read operations No Yes No Yes N...

Страница 43: ...s Yes Yes Yes Yes Yes Power capping No No No No No No Yes Yes Power Center integration No No No No No No Yes Yes Temperature monitoring Yes Yes Yes Yes Yes Yes Yes Yes Temperature graphing No No Yes Yes Yes Yes Yes Yes Health Monitoring Predictive failure monitoring Yes Yes Yes Yes Yes Yes Yes Yes SNMPv1 v2 and v3 traps and gets Yes Yes Yes Yes Yes Yes Yes Yes Email alerting No No Yes Yes Yes Yes ...

Страница 44: ...Yes Yes Yes Yes Yes Yes Yes Yes AutoDiscovery No No Yes Yes Yes Yes Yes Yes Remote OS deployment No No Yes Yes Yes Yes Yes Yes Embedded driver pack Yes Yes Yes Yes Yes Yes Yes Yes Full configuration inventory Yes Yes Yes Yes Yes Yes Yes Yes Inventory export Yes Yes Yes Yes Yes Yes Yes Yes Remote configuration Yes Yes Yes Yes Yes Yes Yes Yes Zerotouch configuration No No No No No No Yes Yes System ...

Страница 45: ...deo capture No No No No No No Yes Yes Boot capture No No No No No No Yes Yes Manual reset for iDRAC LCD ID button Yes Yes Yes Yes Yes Yes Yes Yes Remote reset for iDRAC requires iSM Yes Yes Yes Yes Yes Yes Yes Yes Virtual NMI Yes Yes Yes Yes Yes Yes Yes Yes OS watchdog Yes Yes Yes Yes Yes Yes Yes Yes SupportAssist Report embedded Yes Yes Yes Yes Yes Yes Yes Yes System Event Log Yes Yes Yes Yes Yes...

Страница 46: ...t securely to Dell technical support for intelligent analysis and diagnosis to optimize availability and reduce manual intervention This solution is available as part of Dell ProSupport and ProSupport Plus at no additional cost Provide REST interface API support for 3rd Party Integration Manage Server Configuration it is a fee based license available on Dell s 14th generation of PowerEdge servers ...

Страница 47: ...rts Last Crash screen and video PowerEdge 14th gen servers Access Virtual Console and reduce the need for crash carts Power On Shut down or Reboot your server from anywhere Run any RACADM command OpenManage Power Center OpenManage Power Center is a one to many application that can read power usage and thermal readings information from Dell EMC servers Power Distribution Units PDU and Uninterruptib...

Страница 48: ... and Distributed Management Task Force DMTF These APIs are widely used by commercial systems management products and by custom programs and scripts developed by IT staff to automate management functions such as discovery inventory health status checking configuration update and power management The APIs supported by iDRAC with Lifecycle Controller include Redfish In 2015 the DMTF Scalable Platform...

Страница 49: ... server hardware and firmware You can perform these tasks through a dedicated Dell menu that can be accessed directly through the VMware vCenter console OMIVV also allows granular control and reporting for the hardware environment using the same role based access control model as vCenter The OpenManage Management Pack for vRealize Operations Manager is available with OMIVV v4 0 onwards This helps ...

Страница 50: ... OpenManage Connection for Nagios Core and Nagios XI OpenManage Connection for HPE Operations Manager i OMi For more information on these OpenManage Connections visit Dell com openmanage 50 ...

Страница 51: ... 750 W Mixed Mode HVDC for China only Platinum 2891 BTU hr 50 60 Hz 100 240 V AC autoranging 750 W 750 W NA NA N A 2891 BTU hr N A 240 V DC autoranging NA NA 750 W 4 5 A 1100 W AC Platinum 4100 BTU hr 50 60 Hz 100 240 V AC autoranging 1100 W 1050 W NA 12 A 6 5 A 1100 W DC N A 4416 BTU hr N A 48 60 V DC autoranging NA NA 1100 W 32 A 1100 W Mixed Mode HVDC for China and Japan only Platinum 4100 BTU ...

Страница 52: ...eeding 240 V NOTE To supply their rated capacity PSUs rated for 1100 W AC or 1100 W Mixed Mode HVDC and higher require high line voltage 200 240 V AC Chassis dimensions Figure 20 Dimensions of PowerEdge R840 system Table 16 Dimensions of PowerEdge R840 system Xa Xb without brackets Xb w brackets Y Za with bezel Za without bezel Zb Zc with PSU handle Zc with chassis rear wall handle 482 mm 18 97 in...

Страница 53: ...specifications Video specifications The PowerEdge R840 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer Table 18 Supported video resolution options Resolution Refresh rate Hz Color depth bits 1024 x 768 60 8 16 32 1280 x 800 60 8 16 32 1280 x 1024 60 8 16 32 1360 x 768 60 8 16 32 1440 x 900 60 8 16 32 1600 x 900 60 8 16 32 1600 x 1200 60 8 16 32 1680 x...

Страница 54: ...ry DDR4 SDRAM Specification jedec org standards documents docs jesd79 4 pdf PCI Express PCI Express Base Specification Rev 2 0 and 3 0 pcisig com specifications pciexpress PMBus Power System Management Protocol Specification v1 2 pmbus info specs html SAS Serial Attached SCSI v1 1 t10 org SATA Serial ATA Rev 2 6 SATA II SATA 1 0a Extensions Rev 1 2 sata io org SMBIOS System Management BIOS Referen...

Страница 55: ...com Support Manuals Information Update This document ships with the system is also available in PDF format online and provides information on system updates Dell com Support Manuals System Information Label The system information label documents the system board layout and system jumper settings Text is minimized due to space limitations and translation considerations The label size is standardize...

Страница 56: ...essfully execute demanding deployments in today s complex IT environments Certified Dell EMC experts start with extensive environmental assessments and detailed migration planning and recommendations Post deployment configuration assistance testing and product orientation help you rest easy knowing your systems have been deployed and integrated by the best ProDeploy ProDeploy provides full service...

Страница 57: ...choosing the right support model Figure 22 ProSupport Enterprise Suite ProSupport Plus When you purchase your PowerEdge server we recommend ProSupport Plus our proactive and preventative support for your business critical systems ProSupport Plus provides you with all the benefits of ProSupport plus the following A designated Technology Service Manager who knows your business and your environment A...

Страница 58: ...on for Dell EMC s largest customers with the most complex environments Team of designated Technology Services Managers with remote on site options Designated ProSupport One technical and field engineers who are trained on your environment and configurations On demand reporting and analytics based recommendations Flexible on site support and parts options that fit your operational model A tailored ...

Страница 59: ...gned in conjunction with the server development team as well as Dell s technical support team to ensure that the training delivers the information and practical hands on skills you and your team need to confidently manage and maintain your Dell server solution To learn more or register for a class today visit LearnDell com Server Dell Global Infrastructure Consulting Services Dell Global Infrastru...

Страница 60: ...cloud services designed to better address challenges with mobility highly distributed organizations security compliance business continuity and disaster preparedness 60 ...

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