DEJELIN NutriSteam, Руководство пользователя

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Warranty
Dalcq S.A. provides a special warranty
on all parts of the appliance subject to
conditions below. The legal regulations
about warranty as well as the rights
resulting from the legislation about
responsibility of the defective products
remain unaffected. Possible right to
reimbursement of the buyer in case of
defaults remain valid, if the conditions
below are met.
1. Period of the warranty
The warranty applies to all parts of the
appliance and starts from the date of
purchase (date of invoice) of the appliance
and has a duration of 2 years when used
privately.
In order to beneficiate of 3 years extra
warranty, please register your steam
cooker on www.dalcq.com.
2. Object of the warranty
Dalcq S.A. covers the material,
construction and manufacturing defaults,
provided the default was present at
delivery and that the appliance was
correctly operated by the buyer. The
warranty covers free repair, or exchange
of one or more defective parts, or the
exchange of the appliance for another
appliance of the same value. It is up to
Dalcq S.A. to decide which measure to
undertake.
3. Warranty case
When breakdown/default, you must
immediately advise:
• The store where you bought the
appliance.
• The after sales service (written or
via email) that the appliance will be
returned, to provide an extended
description of the problem with
pictures.
4. Packaging
It is recommended to use the original
packaging to return the appliance. If you
use a different packaging, make sure it
provides enough protection for typical
transport risks and that it offers sufficient
protection. A simple cardboard box filled
with paper is not sufficient. Dalcq S.A.
cannot be held responsible for damage
resulting from insufficient packaging.
The warranty then expires. The after
sales service will inform you of the return
procedure as well as of the costs this
implies
5. Cleaning
If you don’t clean the parts or the
appliance before returning it, Dalcq S.A.
will invoice a cleaning set rate. It is the
responsibility of the buyer to prove the
real costs of cleaning are inferior to the
invoiced set rate.
6. Withdrawal of the right to warranty
The right to warranty is withdrawn by:
• Incorrect use, treatment and storage.
(For example, defaults caused by
humidity, high temperatures)
• Repairs, repair attempts,
modifications of any kind and use of
non-original parts, etc. which were
not executed by Dalcq S.A. or by an
authorized company.
• Insufficient packaging and bad
transport.