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Customer care line
If you still have a problem after following all the
instructions, contact the
customer care line on
086 100 3339
. They will be able to advise you on
any aspect of the appliance.
7. Support
Sub-Saharan Africa Branches
ZAMBIA: SOUTHGATE INVESTMENTS LTD
Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: +260 0211 242332/3
Fax: +260 0211 242933
[email protected]
NAMIBIA: ATLANTIC DISTRIBUTORS
C/O Edison and Einstein Street
Southern Industrial
Windhoek
Namibia
Tel: +264 61 216 162
Fax: +264 61 216 134
Email: [email protected]
ZIMBABWE: TRADECOMAFRICA
Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: +263 4 486165/6
Cell: +263 772 469010
Cell: +263 772 469011
BOTSWANA: RAY MORGAN AGENCIES
Plot 48, East Gate
Gabarone International Commerce Park
Kgale View
Gaborone
Botswana
Tel: +267 390 6476
Fax: +267 395 9705
Email: [email protected]
SWAZILAND: LYNDS DISTRIBUTORS
Lot 581 King Sobhuza the 2nd Avenue
Unit 4 & 5 SIDC factory Shells
Matsapha
Eswatini
Tel: +268 2518 4310
Fax: +268 251 4318
MOZAMBIQUE: COOL WORLD. LDA
Rua da Resistencia No. 97B R/C
Cell: +258 84 44 61 234
[email protected]
Nosso Show Room
Do not attempt any repairs yourself. Before calling a service technician, please check:
•
The mains distribution board for tripped circuit breakers.
•
The wall switch is on.
•
Gas fittings are connected properly.
Remember that you may be charged for a service call even during the warranty period if the fault is due to
or caused by any of the above.
If the problem cannot be remedied after
following the troubleshooting problem
solving guide, please consult with an
authorised service agent or the dealer
where you purchased the appliance.
Never attempt to repair a defective
appliance yourself.
