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Trouble shooting
7
Please review this list before calling a service centre. It could save you time and money. This
list includes frequent complaints that do not arise from defective workmanship or material
usage. Some of the features described here may not apply to your model.
Problem
Reason
Solution
The air
conditioning
does not work.
There is no electricity.
Turn it on after connecting it to a socket
with electricity.
The overflow indicator displays
"FL".
Discharge the water inside.
The ambient temperature is too
low or too high
Recommend to use the machine in at
the temperature of 7-35 ºC
In cooling mode, the room
temperature is lower than the set
temperature; in heating mode, the
room temperature is higher than
the set temperature.
Change the set temperature.
In dehumidification mode, the
ambient temperature is low.
The machine is placed in a room with an
ambient temperature of greater than
17ºC
The cooling
effect is not
good
There is direct sunlight.
Pull the Curtain.
Doors or windows are open; there
are a lot of people; or in cooling
mode, there are other sources of
heat.
Close doors and windows, and add new
air conditioning.
The filter screen is dirty.
Clean or replace the filter screen.
The air inlet or outlet is blocked.
Clear obstructions.
Big Noise
The air conditioning is not placed
on a flat surface.
Put the air conditioning on a flat and
hard place (to reduce noise).
compressor
does not work.
Overheat protection starts.
Wait for 3 minutes until the temperature
is lowered, and then restart the machine.
The remote
control does not
work.
The distance between the
machine and the remote control is
Let the remote control get close to the
air conditioning, and make sure that the
remote control directly faces to the
direction of the remote control receiver.
The remote control is not aligned
with the direction of the remote
Batteries are dead.
Replace batteries.
Displays 'E1'.
The pipe temperature sensor is
abnormal.
Check the pipe temperature sensor and
related circuitry.
Displays 'E2'
The room temperature sensor is
abnormal.
Check the room temperature sensor and
related circuitry.