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Warranty and Liability Conditions
1)
With this warranty, TEK GROUP S.r.l., based in 61025 Montelabbate (PU), Via Leonardo Da Vinci n. 8,
guarantees the product from any defects in materials and manpowers, provided that the use complies with
the conditions indicated in the manual, for the duration of 24 months from the date of purchase resulting
from a fiscally valid document.
2)
This warranty does not apply to: (a) consumable parts - like fluids and batteries - and components subject
to wear; (b) damage resulting from an installation not carried out according to the instructions contained
in the manual supplied with the product; (c) failures resulting from the use of non-original components
and/or fluid; (d) damage due to repairs made by unauthorized personnel or by the Customer; (e) faults
caused by incorrect power supply or connection; (f) defects resulting from normal wear or aging of the
product; (g) damage caused by fortuitous events, lightnings, flooding, fire, incorrect ventilation or other
causes not attributable to TEK GROUP S.r.l.
3)
If during the warranty period the Customer finds defects of conformity of the product, then this will have
to report their presence to the Producer, on penalty of forfeiture, within one week of discovery.
4)
The Customer, on condition of having provided a timely description of the data contained in the
documentation indicated in point (5), may be authorized by TEK GROUP S.r.l. to send the faulty or
defective device for its repair. The Producer reserves the unconditional right to replace the defective parts
with new or regenerated parts and equivalent to new ones in terms of functions, performances and
reliability.
5)
In order for the warranty to be operational, it must be kept together with a fiscally valid purchase
document – such as a delivery note, invoice, receipt, showing the name of the seller, the date of purchase,
the identification details of the product and the sale price.
6)
This warranty will expire if the product is shipped unaccompanied by the aforesaid documentation,
without a suitable packaging to protect it from shocks and vibrations and in case it is not shipped in its
entirety (including cover and fluid tank). The wall fixing bracket is not included among the components that
must be sent to the manufacturer for repair purposes.
7)
The costs of uninstalling the defective device and reinstalling the repaired product or returned product, as
well as the return shipping costs, are not included in this warranty.
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