8
General Problems and Solutions
Problem Description
Possible Causes
Solutions
Display lit but no picture
Channel receiver and transmitter channels is
inconsistent
Switching the receiver’s channel to the same
channel as the transmitter
The display does not switch to the HDMI input
Switch the display input channel to HDMI
The distance between the HDMI cable and
transmitter’s antenna is too close
Re-adjust the HDMI cable’s location, let it be
as far as possible from the transmitter’s
antenna; Or use a better shielded HDMI
cable
Display shows “Signal Loss”, it means there hasn’t
video source inputting from the transmitter.
Check video source and confirm if the cables
connected well.
The transmitter or receiver is not working
Try to restart the transmitter, receiver, or
video source camera
HDMI interface or cable failure
Contact the manufacturer to replace the
new HDMI interface, or replace with a new
HDMI cable
There is picture on display, but
picture color, clarity are abnormal
Transmitter or receiver HDMI cable is not
connected
Reconfirm if the cable connects well.
The transmitter or receiver is not working
Restart the transmitter, receiver, or video
source camera.
The distance between transmitter and receiver is
too far or there are some obstructions
Shorten the distance between transmitter
and receiver, also ensure there is no
obstructions in the middle of them.
The tilted angle of the transmitter and the receiver
is be set unreasonable
Adjust the antenna of transmitter and
receiver to tilt to the optimal location.
HDMI interface or cable failure
Contact the manufacturer to replace the
new HDMI interface, or replaced with a new
HDMI cable
