4. REPAIRS AND WARRANTY
If you have a question about the SHUTTLE,
our specialists will be happy to assist and/or advise you.
Therefore, do not hesitate to contact us.
+31 (0)85 130 1956
Assembly and/or repairs
Assembly (attachment) and/or repairs are at your own expense and risk. De Liftfabriek is
not liable for damage caused by incorrect assembly and/or repairs. De Liftfabriek can be
called in to repair your product or assemble the relevant parts, at a charge.
Replacement parts
Replacement parts for the Shuttle may only be used if they have been supplied by De
Liftfabriek.
Warranty provision
The Shuttle has been designed, produced and tested with the utmost care. The following
warranty applies under the express condition that this product is used in accordance with
the instructions and its intended purpose:
1. De Liftfabriek guarantees the reliability of the product and the quality of the material used.
2. Defects covered by the warranty will be remedied by us by replacing the defective part
or product or by sending a replacement part.
3. The following defects are, in any case, not covered by the warranty:
i. Use of the product contrary to its intended purpose or contrary to the operating
instructions.
ii. Normal wear and tear..
iii. Assembly or repairs by the customer or third parties (with the exception of fitting
parts sent as referred to under point 2 above).
iv. Changes in government regulations regarding the nature or quality of the materials
used.
4. Defects identified upon delivery must be reported to De Liftfabriek immediately. Failure
to do so will void the warranty. In order to claim under the warranty, De Liftfabriek or
your De Liftfabriek dealer requires proof of purchase.
5. Defects in the product must be reported to De Liftfabriek or your De Liftfabriek dealer as
soon as possible, but in any case, within 14 days of discovery thereof.
i. When claiming under the warranty, De Liftfabriek must be able to inspect the product in
its quality centre. The customer must make the product available for this. If the
investigation establishes that the product has been used incorrectly, investigation costs
will be charged.
ii. If the customer wishes an investigation to be conducted by an independent institute
and this investigation concludes that the product has been used incorrectly, the costs of
the investigation will be at his expense. The costs of the investigation are also payable by
the customer if De Liftfabriek has offered to repair or replace the product at its expense
prior to such an investigation.
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