7. Troubleshooting
To keep the warranty valid, never try to repair the system yourself.
7.1 No Power
• Make sure that the AC power plug of the speaker is connected properly.
• Make sure that there is power at the AC outlet.
7.2 No Audio
• Check whether the speaker is muted, the mute indicator is red when the speaker is muted. If the
speaker is muted, please tap mute once to return to play mode.
• Check the source indicator display
Dark Blue: Wi-Fi
Light Blue: Bluetooth
Green: AUX In (Please check the connections)
• Please check if the iOS or Android device is connected properly
• Check whether the router is working properly and connected to the Internet.
• If there is no sound from a speaker in a group, the speaker could be out of range. Check the
signal strength in the speaker settings menu or by moving the speaker closer to your router or
master Hi-Fly device.
7.3 No Response
• Reset the AERO Wi-Fi setting, setup the Wi-Fi network again.
• Turn OFF and ON the power switch on the side of the speaker.
• If there is no sound from a speaker in a group, check whether the speaker is out of range. You
can check the wireless signal strength of the speaker in the speaker settings menu.
7.4 How Can I Reset the Wi-Fi Settings?
• To reset the speaker Wi-Fi settings, hold down the source button (3-5 seconds) in Wi-Fi source
mode (dark blue).
7.5 Music Streaming Drop Outs
Do one or all of the following:
• Move the AERO closer to your Wi-Fi router or master speaker.
• Remove any obstacles between the AERO, your Wi-Fi router or master speaker.
• Check if your network speed is fast enough, (in the case where multiple devices share the same
router, the wireless performance may be affected), turn off other devices connected to your
home router.
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Содержание AERO
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