8
Video
No picture on the Remote.
If the Green LED on the unit is off - Power is missing
If the transmitter unit is working, check local out
Check the cables
Problems with colors.
Check the UTP cabling if you have problems with the colors
If the picture is unstable and contains noise, check the ground.
Touch
is not responding
Make sure that the touch system is working when connected directly to the computer
If Touch system is not working when connected to the remote unit- check cables and
power supply.
Touchdriver on Pc is set to load automatically
Maintenance and repair
The unit does not contain any user-serviceable parts inside. Any malfunction of the unit should
be reported to a factory-authorised repair center for service. Any discrepancies in the
operation of the unit according to this manual should be reported to the Technical Support
Department of Daxten.
Technical support
If you cannot determine the nature of a problem, please call Daxten and ask for Technical
Support. If possible call from a phone located near the unit we may be able to solve your
problem directly over the phone. If we cannot solve your problem, and determine that the
fault is in the unit, we will issue a Return Material Authorisation (RMA) number that must
appear on the outside of all returned products. The unit should be double-packed in the
original container, insured, and shipped to the address given to you by our Technical Support
representative.
TROUBLE SHOOTING
SERVICE INFORMATION
