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E. Peppercon Warranty information
LIMITED WARRANTY
Peppercon AG (”Peppercon”) manufactures its hardware products from parts and components that
are new or equivalent to new in accordance with industry-standard practices. Peppercon warrants
that the hardware products including the firmware will be free from defects in materials and work-
manship under normal use. Any implied warranties on the Peppercon firmware and hardware are
limited to 24 months, respectively, beginning on the date of invoice. Some states/jurisdictions do
not allow limitations on duration of an implied warranty, so the above limitation may not apply to
you.
CUSTOMER REMEDIES
Peppercorn’s entire liability and exclusive remedy shall be, at Peppercorn’s option, either (a) return
of the price paid, or (b) repair or replacement of the firmware or hardware that does not meet this
Limited Warranty and which is returned to Peppercon with a copy of your receipt. Damage due
to shipping the products to you is covered under this warranty. Otherwise warranty does not cover
damage due to external causes, including accident, abuse, misuse, problems with electrical power,
servicing not authorized by Peppercon, usage not in accordance with product instructions, failure
to perform required preventive maintenance and problems caused by use of parts and components
not supplied by Peppercon. Any replacement hardware will be warranted for the remainder of the
original period or thirty (30) days, whichever is longer.
Peppercon will repair or replace products returned to Peppercorn’s facility. To request warranty
service you must inform Peppercon within the warranty period. If warranty service is required,
Peppercon will issue a Return Material Authorization Number. You must ship the products back
to Peppercon in their original or an equivalent packaging, prepay shipping charges, and insure the
shipment or accept the possibility of loss or damage during shipment.
NO OTHER WARRANTIES
To the maximum extend permitted by applicable law, Peppercon disclaim all other warranties,
either express or implied, including, but not limited to implied warranties of merchantability and
fitness for a particular purpose, with regard to the firmware, the accompanying written materials,
and any accompanying hardware. This limited warranty gives you specific legal rights. You may
have others, which vary from state/jurisdiction to state/jurisdiction.