No.
Phenomena
Reason
Solutions
1
Cannot read modbus
No power supply, the power
cord is incorrectly connected
Modbus connection pin A, B
is loose or wrong
Configuration slave address,
baudrate, parity is not
correct
Reading the wrong
command, wrong address
register
Check the power connection
Check the connection modbus A,
B
Check the configuration of slave
address, baudrate, parity
iConnector only supports modbus
3, 4, and 16. Check if the value of
modbus status returned by 2 or 3
is an incorrect address reading.
2
Failed to add auto
sensor
When the first 5 minutes are
up, the sensor cannot be
added
Node needs to be added
further away from WS433-CL
The iConnector and the node
are configured to run at 2
different RF frequencies, or
different data rates
Unplug, wait 10 seconds, plug in
again to enable automatic add or
write to modbus
Enb_auto_add_sensors = 1
Bringing nodes and iConnector
together or temporarily setting
the smaller Rssi_threshold can
add sensors farther (then return
the old values)
Check the RF frequency, data rate
of iConnector and the node
3
Read modbus normal
health values but read
the data of the node, all
are 0
The modbus 4 command
only supports FW 1.9, old
FWs can't read command 4
Check the FW of WS433-CL in
iConnector if it is older than 1.9
then use command 3 to read data
and other registers
4
The node's data has no
data of prm1 and prm2
The sensor attached to the
node is loose
For the WS433-M12F node, if
the sensor is attached after
the battery is attached to
the node, the sensor type
may be different so the data
cannot be read.
Attach the sensor to the node
firmly
Attach the sensor to the WS433-
M12F node first. Then remove the
node pin, wait for 10 seconds, re-
attach to the node to re-identify
the sensor
5
Status led of iConnector
doesn’t light
No power supply
Check if the power cable is
disconnected
Check if the connector of
iConnector is loose or
disconnected
6
Mobus led of iConnector
doesn’t light
No RS485 connection
Check if the signal cable is loose
or disconnected
7
Network led of
iConnector doesn’t light
No network connection
Check if the power cable is
disconnected
Check if the connector of
iConnector is loose or
disconnected
7. Troubleshooting
8. Support contacts
Содержание STHC-B-ISG02DB-03
Страница 13: ...Step 1 Open the cover of the iConnector Step 2 Connect the Configuration Cable to the UART Port in iConnector ...
Страница 19: ...Install the sensor as shown below 6 2 IO Wiring Sensor installation ...
Страница 20: ...Step 1 Open the back cover of the sensor Step 2 Wiring to sensors ...
Страница 21: ...Step 3 Connect Sensor to Input 4 20mA port of iConnector via M12 connector ...