Davey Repair or Replacement Guarantee
In the unlikely event in Australia or New Zealand that this Davey product develops any
malfunction within warranty periods beginning from the date of original purchase due to
faulty materials or manufacture, Davey will at our option repair or replace it for you free of
charge, subject to the conditions below.
Should you experience any difficulties with your Davey product, we suggest in the first instance
that you contact the Davey Dealer from which you purchased the Davey product. Alternatively
you can phone our Customer Service line on 1300 367 866 in Australia, or 0800 654 333 in New
Zealand, or send a written letter to Davey at the address listed below. On receipt of your claim,
Davey will seek to resolve your difficulties or, if the product is faulty or defective, advise you on
how to have your Davey product repaired, obtain a replacement or a refund.
Your Davey Three Year Guarantee naturally does not cover normal wear or tear, replacement of
product consumables (i.e. mechanical seals, bearings or capacitors), loss or damage resulting
from misuse or negligent handling, improper use for which the product was not designed or
advertised, failure to properly follow the provided installation and operating instructions, failure
to carry out maintenance, corrosive or abrasive water or other liquid, lightning or high voltage
spikes, or unauthorised persons attempting repairs. Where applicable, your Davey product must
only be connected to the voltage shown on the nameplate.
Your Davey Guarantee does not cover freight or any other costs incurred in making a claim.
Please retain your receipt as proof of purchase; you
MUST
provide evidence of the date of
original purchase when claiming under the Davey Guarantee.
Davey shall not be liable for any loss of profits or any consequential, indirect or special loss,
damage or injury of any kind whatsoever arising directly or indirectly from Davey products.
This limitation does not apply to any liability of Davey for failure to comply with a consumer
guarantee applicable to your Davey product under the Australian or New Zealand legislation
and does not affect any rights or remedies that may be available to you under the Australian
or New Zealand Consumer Legislation.
In Australia, you are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Should your Davey product require repair or service after the guarantee period; contact your
nearest Davey Dealer or phone the Davey Support Centre on the number listed below.
For a complete list of Davey Dealers visit our website (davey.com.au) or call:
AUSTRALIA
Head Offi ce
6 Lakeview Drive,
Scoresby, Australia 3179
Ph:
1300 232 839
Fax:
1300 369 119
Email: [email protected]
Website: davey.com.au
Davey Water Products Pty Ltd
Member of the GUD Group
ABN 18 066 327 517
NEW ZEALAND
7 Rockridge Avenue,
Penrose, Auckland 1061
Ph:
0800 654 333
Fax:
0800 654 334
Email: [email protected]
Website: daveynz.co.nz
EUROPE
ZAC des Gaulnes
355 Avenue Henri Schneider
69330 Meyzieu, France
Ph:
+33 (0) 4 72 13 95 07
Fax:
+33 (0) 4 72 33 64 57
Email: [email protected]
Website: daveyeurope.eu
INTERNATIONAL
Australian Head Offi ce
Ph:
+613 9730 9124
Fax:
+613 9753 4248
Email: [email protected]
Website: davey.com.au
® Davey is a trademark of Davey Water Products Pty Ltd. © Davey Water Products Pty Ltd 2016.
NORTH AMERICA
Ph:
+1 866 328 7867
Email: [email protected]
Website: daveyusa.com
MIDDLE EAST
Ph:
+971 50 6368764
Fax:
+971 6 5730472
Email: [email protected]
Website: daveyuae.com
DWP0883-1/1216
