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8. WARRANTY

Davey Water Products Pty Ltd (Davey) warrants all products sold will be (under normal use and service) free of defects in material and

workmanship for a minimum period of one (1) year from the date of original purchase by the customer as marked on the invoice, for

specific warranty periods for all Davey products visit daveywater.com.
This warranty does not cover normal wear and tear or apply to a product that has:

•  been subject to misuse, neglect, negligence, damage or accident
•  been used, operated or maintained other than in accordance with Davey’s instructions
•  not been installed in accordance with the Installation Instructions or by suitably qualified personnel
•  been modified or altered from original specifications or in any way not approved by Davey
•  had repairs attempted or made by other than Davey or its authorised dealers
•  been subject to abnormal conditions such as incorrect voltage supply, lightning or high voltage spikes, or damages from

electrolytic action, cavitation, sand, corrosive, saline or abrasive liquids,

The Davey warranty does not cover replacement of any product consumables or defects in products and components that have been

supplied to Davey by third parties (however Davey will provide reasonable assistance to obtain the benefit of any third-party warranty).
To make a warranty claim:

• If the product is suspected of being defective, stop using it and contact the original place of purchase. Alternatively, phone Davey

Customer Service or send a letter to Davey as per the contact details below

• Provide evidence or proof of date of original purchase
• If requested, return the product and/or provide further information with respect to the claim. Returning the product to the place of

purchase is at your cost and is your responsibility.

• The warranty claim will be assessed by Davey on the basis of their product knowledge and reasonable judgement and will be

accepted if:

o  a relevant defect is found
o  the warranty claim is made during the relevant warranty period; and
o  none of the excluded conditions listed above apply

• The customer will be notified of the warranty decision in writing and if found to be invalid the customer must organise collection of

the product at their expense or authorise its disposal.

If the claim is found to be valid Davey will, at its option, repair or replace the product free of charge.
The Davey warranty is in addition to rights provided by local consumer law. You are entitled to a replacement or refund for a major

failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or

replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For any internet connected products the consumer is responsible for ensuring a stable internet connection. In the event of a network

failure the consumer will need to address the concern with the service provider. Use of an App is not a substitute for the User’s own

vigilance in ensuring the product is working to expectation. Use of a Smart Product App is at the User’s own risk. To the fullest extent

permitted by law Davey disclaims any warranties regarding the accuracy, completeness or reliability of App data. Davey is not responsible

for any direct or indirect loss, damage or costs to the User arising from its reliance on internet connectivity. The User indemnifies Davey

against any claims or legal actions from them or others relying on internet connectivity or App data may bring in this regard.
Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished

parts may be used to repair the products. The repair of your products may result in the loss of any user-generated data. Please ensure

that you have made a copy of any data saved on your products.
To the fullest extent permitted by law or statute, Davey shall not be liable for any loss of profits or any consequential, indirect or special

loss, damage or injury of any kind whatsoever arising directly or indirectly from Davey products. This limitation does not apply to any

liability of Davey for failure to comply with a consumer guarantee applicable to your Davey product under local laws and does not

affect any rights or remedies that may be available to you under local laws.

For a complete list of Davey Dealers visit our website (daveywater.com) or call:

® Davey is a trademark of Davey Water Products Pty Ltd. © Davey Water Products Pty Ltd 2020.

NORTH AMERICA
Ph: 1-877-885-0585

Email: [email protected]

Website: daveywater.com

AUSTRALIA
Head Oﬃ ce

6 Lakeview Drive,

Scoresby, Australia 3179

Ph: