Datavideo PTC-120, Быстрый старт, Страница: 36 / 64

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7. Frequently-Asked Questions
This section describes problems that you may encounter while using PTC-120. If you
have questions, please refer to related sections and follow all the suggested
solutions. If problem still exists, please contact your distributor or the service center.
No. Problems Solutions
1. Boot without power
signal
1. Make sure you have plugged in the power cord.
2. Make sure the Service DIP switch is OFF.
2. No image output from
the PTC-120 1. Check the power.
2. Check if DIP switch is properly set. Refer to the DIP
Switch section (page 40) for related settings.
3. Make sure the display supports the output
resolution; in general, the resolution should be
1080p60(50)/1080i60(50)/720p60(50).
4. Replace the cables and make sure they are not
faulty.
3. PTC-120 image is
severely delayed Please use 1080p or 720p 60/50 Hz signals rather
than 25/30 Hz signals.
4.
Not working after
changing DIP Switch
setting After configuring DIP Switch Setting, unplug and
reconnect the power cord and turn on the machine
to change the setting.
5. PTC-120 cannot be
operated by remote
control 1. Please confirm if the Camera Select on the remote
control can be used together with the
IR Select (page
41) on PTC-120.
2. Please prevent PTC-120 from direct sunlight.
3. Make sure the energy-saving bulb and the IR
touch screen are placed as far as possible from each
other in order to avoid interference.
4. When several PTC-120s are connected in the same
area, the operation of two remote controls at the
same time may result in signal interference. It is