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Warranty
Standard Warranty
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Datavideo equipment are guaranteed against any manufacturing defects for one year from the
date of purchase.
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The original purchase invoice or other documentary evidence should be supplied at the time of any
request for repair under warranty.
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The product warranty period begins on the purchase date. If the purchase date is unknown, the
product warranty period begins on the thirtieth day after shipment from a Datavideo office.
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Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not covered under
warranty.
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Viruses and malware infections on the computer systems are not covered under warranty.
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Any errors that are caused by unauthorized third-party software installations, which are not
required by our computer systems, are not covered under warranty.
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All mail or transportation costs including insurance are at the expense of the owner.
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All other claims of any nature are not covered.
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Cables and batteries are not covered under warranty.
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Warranty only valid in the country or region of purchase.
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Your statutory rights are not affected.
Three Year Warranty
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All Datavideo products purchased after July 1st, 2017 are qualified for a free
two years extension to the standard warranty, providing the product is
registered with Datavideo within 30 days of purchase.
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Certain parts with limited lifetime expectancy such as LCD panels, DVD drives,
Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting, Camera module, PCIe Card are
covered for 1 year.
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The three-year warranty must be registered on Datavideo's official website or with your local
Datavideo office or one of its authorized distributors within 30 days of purchase.
Disposal
For EU Customers only - WEEE Marking
This symbol on the product or on its packaging indicates that this product must not
be disposed of with your other household waste. Instead, it is your responsibility to
dispose of your waste equipment by handing it over to a designated collection point
for the recycling of waste electrical and electronic equipment. The separate
collection and recycling of your waste equipment at the time of disposal will help to
conserve natural resources and ensure that it is recycled in a manner that protects
human health and the environment. For more information about where you can drop off your waste
equipment for recycling, please contact your local city office, your household waste disposal service or
the shop where you purchased the product.
CE Marking
is the symbol as shown on the left of this page. The letters "CE" are the
abbreviation of French phrase "Conformité Européene" which literally means
"European Conformity". The term initially used was "EC Mark" and it was officially
replaced by "CE Marking" in the Directive 93/68/EEC in 1993. "CE Marking" is now
used in all EU official documents.
