Revision No. 005 August 2020
DataRemote 2020
Do not disassemble, crush and do not dispose of it in fire.
Keep away from children.
Statements and Disclaimers
(Continued)
CAUTION
In some instances, 911 service may not be available when using an Interconnected VoIP service or may be limited in
comparison with traditional 911
telephone or commercial mobile radio service (“CMRS”) service. These instances include, but are not limited to:
▪
9-1-1 is dialed from a location other than the Registered Location last provided;
▪
The broadband connection (wired, wireless and/or Wi-Fi) is unavailable, or has been disrupted or impaired;
▪
The data service upon which the broadband connection is dependent is terminated or is disrupted or impaired;
▪
Loss of electrical or battery power;
▪
Network Congestion/outages;
▪
Customer or User terminal equipment is not configured correctly;
▪
Applicable equipment set-up instructions are not properly followed;
▪
Delays have occurred in processing a newly updated registered location;
▪
Customer has not provisioned and connected PSTN service for one or more locations;
▪
Customer has not updated DataRemote or Service provider of change of Registered Location;
▪
Payment of your subscription service.
Accordingly, Customer should always have an alternate means of accessing traditional 911 services, or other
applicable emergency calling services, and such alternative means should include the ability to access 911 services,
or other applicable emergency services, through the Public Switched Telephone Network where available. Failure to
update Registered Location information may result in emergency calls being routed to the incorrect Public Service
Answering Point (PSAP), preventing or delaying emergency response. If Customer changes the phone number used
for 911 calling, Customer must register the new E911 CLID number and its associated address with DataRemote, in
order to enable 911 capabilities for the updated number. Failure to do so may result in 911 services not being
available to Customer when using an unregistered phone number
If you use a Private Branch Exchange (PBX) telephone system, the 9-1-1 dispatcher may see only your corporate or
billing address, not the location information of the emergency. Customer should inform all Users of the Service of
these limitations (including but not limited to, and of available alternate means of accessing 911/E911, or other
emergency calling services. If you are unable to speak during a 911 call, the emergency operator will assume that the
call originates from your last registered address
If your account is suspended or terminated, all services, including E911, will cease to function. No E911
address accuracies guarantees are made during a Proof of Concept or demonstration of the product and
you agree to hold harmless DataRemote for any claims made as to the provision of the E911 services.
DATAREMOTE SPECIFICALLY DISCLAIMERS ALL LIABILITY RELATED TO THE E911 SERVICE. We
recommend that you leave this notice near your phone or device.
YOU HAVE READ AND UNDERSTAND THE LIMITATIONS ASSOCIATED WITH THE 911 SERVICES
DESCRIBED ABOVE. YOUR USE OF THE DEVICE AND SERVICES SHALL BE DEEMED AS
UNDERSTANDING AND ACKNOWLEDGMENT OF THE ABOVE DISCLAIMER.
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Replace the battery with only a DataRemote manufactured or approved
battery. Use of another battery is prohibited and may present a risk of fire or
explosion and void any battery or device warranties. Dispose of used battery
promptly and in a manner authorized by your jurisdiction.
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