Troubleshooting
Quick Reference Guide
11
Troubleshooting
For detailed troubleshooting, refer to the Product Reference Guide.
Problem
Possible Cause
Possible Solutions
Nothing happens when the trigger
is pulled.
No power to the reader.
Check system power. Ensure power
supply is connected.
Interface or power cables are
loose.
Ensure all cable connections are secure.
LED comes on, but bar code does
not decode.
Reader not programmed for cor-
rect bar code type.
Ensure reader is programmed to read
the type of bar code scanned. Refer to
the Product Reference Guide (PRG) for
more information.
Bar code label is unreadable.
Check the label to ensure it is not
defaced. Try scanning another bar code
type.
Distance between reader and
bar code is incorrect.
Move reader closer to or further from
the bar code.
Bar code label is too wide
Move scanner away from bar code
label.
Bar code reading ability has
degraded.
Scan Window has become dirty.
Clean window using a soft, lint-free
cloth dampened with water.
Bar code is decoded but not trans-
mitted to the host.
Reader not programmed for the
correct host type.
Scan the appropriate host type bar
code. Refer to the Product Reference
Guide (PRG) for more information.
NOTE
Содержание Touch TD1100 Family
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