10
Technical Specifications
This section describes the LED indicators and various specifications of your DataJack Mobile Broadband USB
Modem.
LED Operation
The USB Modem has two LED indicators. They operate as follows:
LED
LED Status
Indicates
Off
The USB modem has no power. The USB modem may not be completely inserted into
the computer, the computer may be turned off or in the suspend mode (Windows) or
sleep mode (Mac), which powers down the USB modem, or you have disabled the
USB modem (through the SmartView software).
Blue, solid
The USB modem has power and is working properly.
Blue, blinking
Updating the USB modem’s firmware.
Do not remove the USB modem.
Amber, blinking
The USB modem is searching for service. If this state persists, try the following:
·
Reorient your computer.
·
If you are inside a building or near a structure that may be blocking the signal,
change the position or location of your computer.
·
Check with DataJack Customer Service
— a network or account problem may be
preventing the USB modem from obtaining service.
Amber, solid
An error has occurred. Remove the USB modem and reinsert it. If that does not
resolve the issue, please contact DataJack customer service for assistance.
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