TROUBLESHOOTING
Problem
Standby light not lit
No or bad signal
Scrambled channel
message
No response to remote
control
No password information is
given
The remote control does
not operate
After moving the device to
another room you find you
are no longer able to
receive digital reception
Possible cause
What to do
Mains lead unplugged
Mains fuse blown
Channel is scrambled
Receiver off
Handset not aimed correctly
Front panel obstructed
Hand set batteries exhausted
(1) The batteries in your remote
control need replacing
(2) There is an obstruction
blocking the signal path
between the remote control
and the box.
The aerial feed former new point
may come through a distribution
system which may reduce the
digital signal now received by
the box.
Check mains lead
Check fuse
Select alternative channel
Plug in and turn on plug
Aim handset at front panel
Check for obstructions
Replace handset batteries
The default password is always
0000
(1) Replace the batteries
(2) Check that there is nothing in
the way of the path between
the remote control and the
receiver
Try a direct feed from the antenna
1
English
13
1. The satellite dish is not pointing
at the satellite.
2. Signal to weak.
3. Satellite dish is too small.
4. Wrong antenna setting.
1. Adjust dish.
2. Increase the LNB voltage or
connect a signal amplifier.
3. Change to a large dish
4. Set the antenna correctly.
The audio is not available
The channel has signal, but no
Audio
Press the Audio button to confirm
if the channel has Audio
Channel search does not
work
Make sure that the antenna setting
in the menu is correct.
