Page
6
2
5
The printer does not respond when
I print a card or when I click
“Resume” on the Printer Toolbox.
•
Make sure the printer is plugged in. See “Power on the printer”
on page 9.
•
Make sure the printer is connected to the computer. See
“Connect the printer to the network” on page 27.
•
If the Status Light on the printer is blinking amber (yellow), press
the Ready key.
•
Power off the printer and power it on to see if communication
resumes.
•
See
SP Series Info Central
for more detailed communication
troubleshooting information.
6
The printer cover will not close.
•
Push down firmly on the front edge of the cover to latch it.
•
Make sure no extra items are inside the printer.
•
Make sure the print ribbon cartridge is installed correctly. See
“Loading print ribbon” on page 7.
•
If you installed or bumped the printhead cartridge, make sure it
is installed correctly. See
SP Series Info Central
.
•
Make sure nothing outside the printer prevents the cover from
closing.
What is the problem?
Try this:
