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PR-01715, PR-01716 Cover Open
Possible Cause:
The cover was not closed securely or was opened during
printing.
Solution:
Push down firmly on the front edge of the cover until it clicks
closed.
If the cover does not close...
•
Open the printer and make sure the print ribbon cartridge is installed
correctly.
•
Check for any items inside the printer, such as a cleaning roller that is out
of place. Fix any problems that you see.
•
Make sure that no cards are stuck in the printer. Remove any cards from
inside the printer.
•
Make sure the printhead cartridge is installed correctly. The cover will not
close if the printhead cartridge is not installed correctly.
•
Make sure that nothing outside the printer prevents the cover from
closing.
If you cannot fix the problem,
contact your service provider for assistance.
Related Topics:
“Loading print ribbon” on page 7
