SAFETY
THE UPS CONTAINS VOLTAGE WHICH IS POTENTIALLY HAZARDOUS. QUALIFIED SERVICE
PERSONNEL SHOULD PERFORM ALL REPAIRS.
THE UPS HAS ITS OWN INTERNAL ENERGY SOURCE (BATTERY). THE OUTPUT RECEPTACLES MAY BE
LIVE EVEN WHEN THE UPS IS NOT CONNECTED TO AN AC SUPPLY
TROUBLE SHOOTING
The trouble shooting chart covers most of the difficulties that you may encounter under normal working conditions. If
the UPS fails to operate properly, please review the following steps before calling the service center.
1.
Is the UPS plugged into a correct working outlet?
2.
Is the line voltage within the rating specified?
3.
Is the fuse/circuit protector on back panel open?
Please submit the following information when you call for service.
1.
Model No. & Serial No.
2.
Date of problem.
3.
Full description of problem.
TROUBLE SHOOTING CHART
SYMPTOMS
POSSIBLE CAUSE
ACTIONS TO TAKE
UPS can not turn ON & no
indications no alarms
UPS front panel switch not turned ON
Turn ON UPS front panel switch
No incoming utility line
Check input power at end of power cord
and wall socket. Otherwise, call for service.
UPS suddenly turns to battery
mode in spite of utility line
present.
Rear panel input fuse open
Reduce the load and replace fuse with
same rating
Input utility line too high or too low
Check input line voltage
Frequency out of range
Check input frequency
Single beep
Normal UPS operation
This is not a fault. The UPS is indicating
that it is protecting the load during a
momentary power loss.
Back-up time less than Specified
Battery is not fully charged
Recharge the battery for at-least 8 hours
and re-lest the backup time if problem
persists, call for service
UPS is normal but the computer
won
’t turn-on
Computer input power cord is loose or not
connected,
Reconnect computer input power cord.
SERVICE
DO NOT ATTEMPT TO SERVICE THE SYSTEM YOURSELF, NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL ONLY.
Do not connect to Life Support systems:
We do not recommend the use of our UPS products for life support equipment or direct care where failure of a UPS
product could cause failure of or diminished effectiveness of the life support equipment of patient care.
