TROUBLESHOOTING
troubleshooting ∙ 11
MAINTENANCE & CLEANING
10 ∙ maintenance & cleaning
While Dash products are durable, you may encounter one or more of the
problems listed below. If the issue is either not solved by the solutions
recommended below or not included on this page, please contact our
Customer Support Team at 1-800-898-6970 or [email protected].
1.
The light on the Mini Maker Grill keeps shutting off.
•
This is normal. During the cooking process, the heating element will
automatically turn on and off to regulate the temperature and ensure
that the Cooking Surface does not get too hot or cold. When this occurs,
the Indicator Light turns on and off.
2.
How do I know when the Mini Maker Grill is heated and ready to use?
•
When the Grill reaches the optimal temperature, the Indicator Light
shuts off and that means you’re ready to get cooking!
3.
There is no On/Off Button. How do I turn the Mini Maker Grill off
and on?
•
To turn on, simply plug in the power cord. When you’re done cooking,
turn off the Mini Maker Grill by unplugging it.
4.
When using my Mini Maker Grill, the Cover gets very hot. Is this normal?
•
Yes, this is completely normal. When using your Grill, always lift and
lower the Cover by the Cover Handle. To prevent personal injury, DO
NOT lift the Cover so that your arm is over the Cooking Surface as it is
hot and may cause injury. Lift from the side.
Always allow the appliance to cool completely before moving, cleaning, or
storing. Do not submerge appliance in water or any other liquids. Never use
abrasive cleaning agents to clean your appliance as this may damage the Mini
Maker Grill.
In order to keep your Mini Maker Grill in pristine working order, thoroughly
clean the appliance after each use. This will prevent the build-up of food or oil.
•
Unplug Mini Maker Grill and allow it to cool completely.
•
Using a damp, soapy cloth, wipe down the Cooking Surface and Cover.
Thoroughly rinse the cloth and wipe again.
•
Thoroughly dry Mini Maker Grill before storing.
•
If there is food burned onto the Cooking Surface, pour on a little cooking
oil and let sit for 5 to 10 minutes. Scrub the Surface with a sponge or soft
bristled brush to dislodge food. Use a damp, soapy cloth to wipe down the
Cooking Surface. Thoroughly rinse the cloth and wipe again. If any food
remains, pour on cooking oil and let sit for a few hours, then scrub and wipe
clean.
•
Never use abrasive cleaning agents to clean your appliance as this may
damage the Mini Maker Grill and its non-stick Cooking Surface.
