トラブルシューティング
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6 - 2 - 2 When it Says ERROR
It displays error when it is turned on.
Or, it displayed an error while it was running online.
Cause：
It is either contact failure of LAN, Internet connection failure, or access
restriction.
Actions to Take：
Type of error is displayed on the left side of the error display. Take
actions according to each type.
＜ ROUTER ERROR ＞
You have an error in network line. You need to take the same action as when it is offline.
■ Is the LED indicator on the router lit on?
→ If it is not lit, the router is not powered on. Check the AC adapter.
■ Is the WAN indicator on the router lit on?
→ If it is not lit, the cable between the modem and the router is not connected
properly.
Are the cables from the modem and other devices connected to the router's
socket for WAN? Are they firmly connected?
Are the cables from the router connected to a modem or other devices? Are they
firmly connected?
Are the power of the modem and other devices connected?
■ Is the LAN indicator on the router lit on?
→ If it is not lit, the cable between the router and "DARTSLIVE3" is not connected
properly.
Is the cable from the router connected to the "DARTSLIVE3"? Is it firmly connected?
「s the cable from the "DARTSLIVE3" connected to the router? Is it firmly connected?
■ Is the DIAG indicator lit on?
→ If it is lit, something is wrong with the router. Restart the router.
＜ NETWORK ERROR ＞
You have an Internet connection failure due to ISP (Internet service provider) or
telephone line.
Check the line first. (This can be due to construction or maintenance on the line.)
After a certain period of time, it automatically shifts to online mode when the line is
restored.
＜ SERVER ERROR ＞
Cause：
There is a problem with the server at DARTSLIVE Co., Ltd. This is not an
error with DARTSLIVE3.
Actions to Take：
Keep it operating offline. It will automatically switch to online
operation when the actions on the server is completed.
＜ When it says MAINTENANCE ＞
Cause：
The server is under maintenance at DARTSLIVE Co., Ltd.
Actions to Take：
Server maintenance is not an error. "DARTSLIVE3" usually shuts down
the network for about one hour from 6:30 a.m. (Japan Standard Time)
on the first day every month due to server maintenance.
You cannot execute any procedure or use service using the network,
such as online operation and activation operations. At such times,
leave it operating offline. It automatically switches to online operation
after the maintenance is completed.
