ENGLISH
22
"noP" Error Code
Bad Connection At
Connection Port
Disconnect meat probe from connection port on the Control Board, and reconnect. Ensure the meat
probe adapter is firmly connected. Check for signs of damage to the adapter end. If still failed, call
Customer Care for replacement part.
Meat Probe Damaged
Check for signs of damage to the wires of the meat probe. If damaged, call Customer Care for
replacement part.
Faulty Control Board
Control Board needs to be replaced. Contact Customer Care for a replacement part.
Thermometer Shows
Temperature
When Unit Off
Smoker Has High
Ambient Temperature Or
Is In Direct Sun
This will not harm the smoker. The internal temperature of the main cabinet has ambiently reached or
exceeded 54°C / 130°F. Move the smoker into a shaded area. Prop the cabinet door open to reduce the
internal temperature.
Smoker Will Not
Achieve Or Maintain
Stable Temperature
Insufficient Air Flow
Through Burn Pot
Check burn pot for ash build-up or obstructions. Follow
Care and Maintenance
instructions for
ash build-up. Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care
and Maintenance
instructions if dirty. Check auger motor to confirm operation, and ensure there
is no blockage in the auger tube. Once all the above steps have been done, start the smoker, set
temperature to SMOKE and wait for 10 minutes. Check that the flame produced is bright and vibrant.
Lack Of Fuel, Poor Fuel
Quality, Obstruction In
Feed System
Check hopper to check that fuel level is sufficient, and replenish if low. Should the quality of wood
pellets be poor, or the length of the pellets too long, this may cause an obstruction in the feed system.
Remove pellets and follow
Care and Maintenance
instructions.
Grill probe
Check status of grill probe. Follow
Care and Maintenance
instructions if dirty. Contact Customer Care
for a replacement part if damaged.
Smoker Produces
Excess Or Discolored
Smoke
Grease Build-Up
Follow
Care and Maintenance
instructions.
Wood Pellet Quality
Remove moist wood pellets from hopper. Follow
Care and Maintenance
instructions to clean out.
Replace with dry wood pellets.
Burn Pot Is Blocked
Clear burn pot of moist wood pellets. Follow
Hopper Priming Procedure
.
Insufficient Air Intake
For Fan
Check fan. Ensure it is working properly and air intake is not blocked. Follow
Care and Maintenance
instructions if dirty.
Frequent Flare-Ups
Cooking Temperature
Attempt cooking at a lower temperature. Grease does have a flash point. Keep the temperature under
176°C / 350°F when cooking highly greasy food.
Grease Build-Up On
Cooking Components
Follow
Care and Maintenance
instructions.
