Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free
Number
for assistance.
Tel: 1-800-26- (1-800-263-2629)
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit does not work
•
Power is out
•
The plug is not plugged in prop-
erly
•
The full-tank indicator is ON; tank
is full
•
Current leaking or pressing test
button on LCDI plug
•
Wait for power to return
•
Plug in properly
•
Remove drain water from the
drain tank
•
Press the reset button after re-
solving the problem
Unit suddenly stops
during operation
•
Indoor set temperature has been
reached
•
The preset time is up
•
The full-tank indicator is ON; tank
is full
•
Reset the temperature level
•
Reset the timer
•
Remove drain water from the
drain tank
Unit runs intermittently
• Malfunction
•
Surrounding temperature is too
high/low
•
Exhaust duct hose is blocked
•
Contact your dealer
•
This is normal
•
Check the duct hose
Unit functions but the
room is not cooled
•
Window or door is open in room
•
There is a heat source or too
many people in the room
•
Air intake grill is clogged
•
Filter is too dirty
•
Temperature setting is too high
•
Close all windows/doors
•
Move any heat sources from
room
•
Clean air intake grill
•
Replace or clean the
fi
lter
•
Lower temp. setting
Condensed water spills
out when moving the unit
•
The tank is nearly full
•
Remove drain plug on rear bot-
tom and drain out water
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