TROUBLESHOOTING
Occasionally, a minor problem may arise, and a service call may not be necessary - use this troubleshooting guide for a
possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby’s Toll Free
Number
for assistance.
Tel: 1-800-26-
(1-800-263-2629)
8
PROBLEM
SOLUTION
When the refrigerator does not work.
Check to see if there is a power failure.
•
Check if the power plug is plugged into the power outlet.
•
Check that the fuse has not blown.
•
When the refrigerator is cooling
excessively.
The temperature control dial may be set too high (low temperature).
•
If you place food containing a lot of moisture directly under the cool air
•
outlets the food will freeze easily. This does not indicate malfunction.
When the refrigerator is not cooling
sufficiently.
The food may be packed too tightly together which will block the flow of
•
cool air.
You may have put something hot, or a lot of food into the refrigerator.
•
The door may not have been closed properly.
•
The door gaskets may be damaged.
•
The refrigerator may not be ventilated.
•
There may be insufficient clearance between the refrigerator and other
•
surfaces.
The temperature control dial may not be set properly.
•
When the defrosting water overflows
inside the refrigerator and onto the
floor.
Check that the drain pipe and the drain hose are not obstructed.
•
Check that the drain pan is housed properly.
•
When condensation forms
on the outside of the refrigerator.
Condensation may form on the outside when the humidity is high, such as
•
during a wet season. This is the same result as the condensation formed
when chilled water is poured into a glass. It does not indicate a failure.
Wipe dry with a dry cloth.
When you hear a sound like
water flowing.
If you hear a sound like “water flowing” that is the sound of refrigerant
•
flowing. It does not indicate a malfunction.
When the cabinet’s side
panel heats up.
The side panel of the cabinet will heat up when the door is opened or
•
closed frequently, when starting the unit, and when the unit operates in the
summer with high ambient outside temperatures. In such cases, do not
touch the panel. The longer the compressor runs, the warmer the sides
will get on the unit and the longer they will stay warm.
