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Display Troubleshooting

20

Controller Diagnostics

DMP-5050 is the controller in a GT6x Small Matrix display. 

The controller is located in the lower-left portion of the 

display in an environmental enclosure. The controller 

receives incoming signal from the control computer and 

routes that signal to the display. The controller has three 

LEDs on it that can be useful when troubleshooting a 

communication issue. 

Figure 21

 shows those LEDs.

PLR Diagnostics 

The ProLink Router (PLR), receives signal from the display 

player, which transfers it on to the modules through 

SATA cables. GT6x Small Matrix displays are equipped 

with a redundant signal path, meaning two SATA cables 

are connected to each module. If one of the two 

SATA cables fail, the module continues to receive data 

from the other SATA cable and the display continues 

functioning normally.

PLR Self-Test

When put into self-test mode, the PLR tests for correct 

operation and displays pass/fail status on the 7-segment 

display.
To put the PLR into self-test mode, loop a SATA cable 

between ports A and B. Then take a fiber cable and 

connect the fiber ports together. Refer to 

Figure 22

. Once 

the cables are connected, cycle power to the PLR and it 

will boot-up in self-test mode. Following is a table of a few 

possible messages. Contact Daktronics Technical Support 

for additional information or questions.

Code

Description

8

8

8

Testing 7 segments (held for 2 seconds)

t

s

t

Initial test in progress (60-second duration)

P

A

S

All tests passed

E

r

r

Test failures reported

F

0

1

Fiber Port A Error

F

0

2

Fiber Port B Error

F

0

3

RJ45 IN (Port A) Error

F

0

4

RJ45 OUT (Port B) Error

F

0

5

ProLink5 (SATA) Port A Error

F

0

6

ProLink5 (SATA) Port B Error

C

N

P

CAN Light Sensor (J8) Port Pass

C

N

F

CAN Light Sensor (J8) Port Fail

VIP RESET

DMP RESET

VIP RUN

DMP RUN

POWER

!

!

SATA A

DMP-USB

SATA B

ETHER

PWR/SNSR

CAUTION CASE MAY BE HOT

BOTTOM VIEW

ASSY NO.

SER.NO

MFG DATE

NOT FIELD SERVICEABLE

REPLACE AS A COMPLETE UNIT

201 DAKTRONICS DRIVE

P.O. BOX 5128

BROOKINGS, SD 57006

PHONE 1-800-DAKTRONICS

J20

J34

J21

J32

J36

VIP Run

DMP Run

Power

Figure 21: 

Player Diagnostic LEDs

Figure 22: 

PLR Self-Test Setup

Содержание Large Matrix Galaxy GT6X Series

Страница 1: ...201 Daktronics Drive Brookings SD 57006 5128 www daktronics com support 800 325 8766 SMALL MATRIX GALAXY GT6X SERIES INSTALLATION AND OPERATION MANUAL P2056 DD4302532 Rev 04 22 April 2022...

Страница 2: ...limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a com...

Страница 3: ...oftware Configuration 12 First Time Venus Login 12 Logging In Daktronics Web Hosted Server 12 Logging In Customer Local Hosted Server 12 Venus Menu Overview 13 Venus System Setup 13 Contact Informatio...

Страница 4: ...This page intentionally left blank...

Страница 5: ...trol system Refer to Daktronics Warranty and Limitation of Liability p 29 at the end of this manual for the full Daktronics Warranty and Limitation of Liability Contact Information For assistance befo...

Страница 6: ...power is available at sign structure refer to Shop Drawing for display power requirements Ensure the display cabinet has no holes accidental or intentional that will allow water to enter the display...

Страница 7: ...awing Use all lift eyes when lifting the display Do not open the DMP enclosure Do not drill holes into the display unless noted Do not block display ventilation system Do not use the lift eyes for dis...

Страница 8: ...he display submit detailed drawings for the proposed modifications to the Daktronics engineering staff for evaluation and approval or the warranty will be void Improper installation could result in se...

Страница 9: ...conduit following local code specifications 3 Terminate display power either to the J box or internally at the power termination panel 4 Connect the grounding conductor to the grounding lug on the re...

Страница 10: ...d to the J box on displays However larger displays require power to be terminated internally in the Power Termination Panel Displays With an External Power Termination J box To terminate hot neutral a...

Страница 11: ...E LOAD Z3 Top Z4 Bottom LINE LOAD Four Breaker Connections White Neutral Wiring Z1 Load to Pin 1 of J41 White Neutral Wiring Z2 Load to Pin 1 of J42 White Neutral Wiring Z3 Load to Pin 1 of J43 White...

Страница 12: ...onnect the signal between the two faces Refer to options 1 and 2 below for your specific application Option 1 Connect a cable from the Signal Out jack on primary face to Signal In jack on mirror face...

Страница 13: ...n Boot Sequence The information in the boot sequence includes the following Start Up Checklist Confirm power is correctly connected to the display Confirm there is sufficient power according to displa...

Страница 14: ...and eliminating manual configuration of the player When the display is connected to a network that supports DHCP a default DHCP name similar to DMP8 xx xxxx or DMP5 xx xxxx where xxxx represents a un...

Страница 15: ...is listed below with its manual number These are the standard communication types but each site is unique and may include additional equipment If problems arise contact the display s service company...

Страница 16: ...required only for the first time login to VCS 4 Update the account information fields in the User Information and Additional Information sections and click Save Logging In Customer Local Hosted Serve...

Страница 17: ...tisers Users Lists current user profiles and allows users to update passwords or add new users Displays Lists all available displays and provides basic management tools including Devices for linking D...

Страница 18: ...under the user name to open the contact information window Refer to Figure 13 If further assistance is required Daktronics Customer Service is available 7 a m to 7 p m CST Monday to Friday via telepho...

Страница 19: ...lay Access 1 Disconnect power to the display 2 Remove the bottom two modules from the second column on the left side of the display with a 1 8 hex head wrench A component layout is shown in Figure 14...

Страница 20: ...wing for ventilation requirements Fans help bring fresh air into the display while exhausting hot air through the upper vents Fans are controlled via a thermostat in the display cabinet The thermostat...

Страница 21: ...dry soft terry cloth towel horizontally across each row of LEDs Make four passes per row of LEDs before moving to the next row of LEDs Work from top to bottom safely within reach from a lift or a stag...

Страница 22: ...ws an example of how power is routed through the display 1 AC Power enters the display through the J box on the rear of the display 1 2 Power then travels to the Power Termination Panel 2 3 Power is d...

Страница 23: ...A on the first Module 3a and travels from module to module via SATA cables 3b Refer to Figure 20 Signal returns to the Controller SATA B jack 3c 4 In 2V displays signal from the primary display face...

Страница 24: ...ment display To put the PLR into self test mode loop a SATA cable between ports A and B Then take a fiber cable and connect the fiber ports together Refer to Figure 22 Once the cables are connected cy...

Страница 25: ...conds Module Self Test If a module is blank but has power supplied to it perform a module self test to diagnose a module or signal cable failure To perform a self test follow these steps 1 Attach a si...

Страница 26: ...isconnect the power cable 5 Carefully disconnect the two signal cables from the module 6 Connect the two signal cables to the new module 7 Connect the power cable 8 Insert the tabs at the bottom of th...

Страница 27: ...nt of the controller Note Do not allow the modules to hang by their cables 2 Disconnect the cables from the controller 3 Loosen the screw securing the controller enclosure and bracket 4 Carefully lift...

Страница 28: ...received mail the old part to Daktronics If the replacement part fixes the problem send in the problem part which is being replaced a Package the old part in the same shipping materials in which the r...

Страница 29: ...tem carefully to prevent damage during shipment Electronic components such as printed circuit boards should be placed in an antistatic bag before boxing 4 Enclose Your name Address Phone number The RM...

Страница 30: ...This page intentionally left blank...

Страница 31: ...ock Diagram GT6X DMP 3PLR 6 Mods Tall DWG 4285175 Block Diagram GT6X DMP 4PLR DWG 4285176 Block Diagram GT6X DMP 5PLR DWG 4285177 Block Diagram GT6X DMP 6PLR DWG 4285178 Block Diagram GT6X DMP ONE MOD...

Страница 32: ...Daktronics Warranty and Limitation of Liability 28...

Страница 33: ...Daktronics Warranty and Limitation of Liability 29 B Daktronics Warranty and Limitation of Liability This section includes the Daktronics Warranty Limitation of Liability statement SL 02374...

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