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Display Troubleshooting

24

8 Display Troubleshooting

This section provides basic display information such as power and signal routing as well as

basic troubleshooting tips for common problems. For issues not addressed in this manual,

please contact Daktronics Technical Support.

Power and Signal Routing

Understanding power and signal flow through the display can help troubleshoot an issue.

Power Routing

shows how power is routed through a 3' by 8' display.

Note:

Component locations may vary in other display sizes.

1�

AC Power enters the display through the back of the display and travels to the Power

Termination Panel (1).

2�

DC power is distributed to Power Supplies (2a), Modules (2b), Thermostat (2c), Fans

(2d), Controller and Wi-Fi router (2e).

Light

Detector

Wi-Fi

Router

Controller

Thermostat

Power

Term

Panel

Power

Supply

Power

Supply

Fan

Fan

Fan

Fan

Fan

1

2b

2c

2d

2d

2e

2a

Figure 16:

Power Routing

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Содержание GALAXY ECCB Series

Страница 1: ...201 Daktronics Drive Brookings SD 57006 5128 www daktronics com support 800 325 8766 GALAXY ECCB DISPLAY INSTALLATION AND OPERATION MANUAL P1676 DD2885557 Rev 10 20 March 2020...

Страница 2: ...installation requires knowledge of sign electrical systems If not qualified do not attempt installation Contact a qualified electrician Warning Risk of fire or electric shock Install this kit only in...

Страница 3: ...ature 20 Temperature Offset 20 Temperature Format 20 7 Display Maintenance 22 Internal Display Access 22 Ventilation System 22 Fans 22 Display Face Cleaning 23 Wet Cleaning Process 23 Dry Cleaning Pro...

Страница 4: ...This page intentionally left blank...

Страница 5: ...p 37 at the end of this manual for the full Daktronics Warranty and Limitation of Liability Contact Information For assistance before during or after display installation please contact Daktronics Tec...

Страница 6: ...Introduction 2 Retrofit Kit Parts eCCB Display s Interconnect cables...

Страница 7: ...meets local and national codes Ensure proper power is available at sign structure refer to shop drawing for display power requirements All display modules are fully latched into the display cabinet St...

Страница 8: ...ot use the lift eyes for display mounting Display Installation Only qualified individuals should install Galaxy eCCB displays The installer must ensure that the mounting structure and hardware can sup...

Страница 9: ...the Galaxy eCCB display flanges Refer to Figure 4 Screws are provided and are located in the installation kit 13 Re install the perimeter retainers overlapping the flanges on the Galaxy eCCB display R...

Страница 10: ...uit can be shared among all components of the sign structure including Galaxy eCCB displays and fluorescent lighting but only if the circuit is not controlled by timers or external light sensors If a...

Страница 11: ...ch A component layout is shown in Figure 7 3 Locate the latch fastener on the module It is centered in the third row of LEDs from the top of the module Refer to Figure 8 Turn the wrench a quarter turn...

Страница 12: ...by inserting the tabs at the bottom of the modules in the corresponding slots on the display face sheet Refer to Figure 14 Tip the top of the module back into place and latch it by turning the hex he...

Страница 13: ...n Controller Name and Version Display Size Pixels High by Pixels Wide DHCP Name of Player IP Address for User Interface MAC Address Configuration Port Description Start Up Checklist Confirm power is c...

Страница 14: ...ol Galaxy eCCB displays Galaxy eCCB displays support the following mobile browsers Apple Safari Firefox Google Chrome Microsoft Internet Explorer version 10 or greater Display Login 1 Get in range of...

Страница 15: ...e also found on a label inside the display on the Wi Fi router 7 Tap Join or Connect 8 Once connected to the display open a browser window Safari Chrome Internet Explorer Firefox Note Blackberry is no...

Страница 16: ...rd Add a shortcut to the eCCB user interface on the device s home screen Consult the device s manual for instructions Change Password 1 After logging in to the Galaxy eCCB user interface tap the Gear...

Страница 17: ...Communication 13 2 Enter the existing password Enter and confirm a new password in the boxes provided When finished tap Update Password Create Messages 1 Tap the Add New button 2 Enter a Title for the...

Страница 18: ...r a message Note Text does not scroll What appears on screen is what appears on the display 5 Add a frame to the message by tapping the button Note Each message can contain up to three frames 6 Tap th...

Страница 19: ...gle the All Day setting to Off to select Start and End times Tap Set after desired Start and End times are selected 8 Tap the Days of the week button to select which days the message appears on the di...

Страница 20: ...from 1 second to 30 seconds 11 Tap Save when finished with message creation Change Message Order Change message order by dragging the three horizontal bars of a message on the right side of the windo...

Страница 21: ...o open the Options menu Display Information Find details about the display in the Display Information window Date and Time Time Zone Complete the following steps to change the Time Zone 1 Tap the Time...

Страница 22: ...th Display to send new setting to the display Time Format Complete the following steps to change the Time Format 1 Tap the Time Format down pointing arrow to show 12 hour or 24 hour time format select...

Страница 23: ...ness control allows you to adjust the intensity of the display by changing the Current Brightness setting 1 Toggle Off Automatic brightness 2 Use the slider to select the Brightness Offset Note Offset...

Страница 24: ...owing it on the display 1 Toggle the Temperature Sensor control to On 2 Use the slider to specify the amount of offset Note The temperature offset ranges from 9 degrees 3 Tap Sync with Display to send...

Страница 25: ...Display Communication 21 3 Tap Done...

Страница 26: ...s and unplug the power cable by squeezing the tabs on the sides of the plug head and pulling it out Refer to Figure 9 5 When ready to reinstall the module reconnect signal and power cables to the modu...

Страница 27: ...n reach from a lift or stage and then move on to the next section of modules 5 Rinse the display face with generous amounts of cold water under low pressure A spot free rinse agent can be used to redu...

Страница 28: ...e display can help troubleshoot an issue Power Routing Figure 16 shows how power is routed through a 3 by 8 display Note Component locations may vary in other display sizes 1 AC Power enters the displ...

Страница 29: ...om right module 4c 5 Signal from the primary display face travels from the Port B jack on the bottom right module to the Port A jack on the bottom left module in the mirror face 5 Controller Diagnosti...

Страница 30: ...service internal electronic components Module and LED Problems One or more LEDs are not lighting Check replace the signal cables on the module If that does not help the module may need to be replaced...

Страница 31: ...n the building connected to main power source Check the breakers in the power termination panel Check the diagnostic LEDs on the controller for Power and Run Refer to Internal Display Access p 22 for...

Страница 32: ...part number of the unit A typical label is shown in Figure 20 with the part number in bold Part Number Description 0A 1327 3020 Light Sensor 0A 1603 2100 Controller 0A 1676 0600 Configured Access Poin...

Страница 33: ...into place and latch it by turning the hex head wrench a quarter turn clockwise Make sure not to pinch any cables Power Supply Replacement 1 Disconnect the power supply from both wiring harnesses conn...

Страница 34: ...locate the Wi Fi router The Wi Fi router is located in the left area of the display Refer to Figure 7 Note Even though the existing router looks differently than what is shown in the following photos...

Страница 35: ...ntenna cable on the top of the display 2 Remove the router cover and white grommet from the bottom of the new router 3 Thread the Ethernet cable through the hole at the bottom of the router bracket an...

Страница 36: ...uter Refer to Figure 32 9 Slide the router bracket down onto the mounting screws on the backsheet of the display Tighten the screws with the nut driver Refer to Figure 33 10 Secure the module in front...

Страница 37: ...eceived mail the old part to Daktronics If the replacement part fixes the problem send in the problem part which is being replaced a Package the old part in the same shipping materials in which the re...

Страница 38: ...damage during shipment Electronic components such as printed circuit boards should be placed in an antistatic bag before boxing 4 Enclose Your name Address Phone number The RMA number A clear descript...

Страница 39: ...ut ECCB A100 3FTx8FT 19 8 R SF 2V DWG 1150649 Electrical Layout ECCB A100 4FTx6FT 19 8 R SF 2V DWG 1150753 Electrical Layout ECCB A100 4FTx8FT 19 8 R SF 2V DWG 1150767 Electrical Layout ECCB A100 5FTx...

Страница 40: ...This page intentionally left blank...

Страница 41: ...Daktronics Warranty and Limitation of Liability 37 B Daktronics Warranty and Limitation of Liability Click here to view Warranty and Limitation of Liability SL 02374 information...

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