Dake Corporation
724 Robbins Road
Grand Haven, MI 49417
977102-1
2
REV112019
DAKE STANDARD LIMITED WARRANTY
Finished Machines
Dake warrants to the original purchaser the finished machine manufactured or distributed by it to be free
from defects in material and workmanship under normal use and service within 1 year (12 months) from
the delivery date to the end user.
Parts
Dake warrants to the original purchaser the component part manufactured or distributed by it to be free
from defects in material and workmanship under normal use and service within 30 days from the delivery
date to the end user.
The standard limited warranty includes the replacement of the defective component part at no cost to the
end user.
Sale of Service (Repairs)
Dake warrants to the original purchaser the component part repaired by Dake Corporation at the
manufacturing facility to be free from defects in material and workmanship under normal use and service
within 90 days from the return date to the end user, as it pertains to the repair work completed. The
standard limited warranty includes repair of the defective component part, at no cost to the end user.
Warranty Process
Subject to the conditions hereinafter set forth, the manufacturer will repair or replace any portion of the
product that proves defective in materials or workmanship. The manufacturer retains the sole right and
option, after inspection, to determine whether to repair or replace defective equipment, parts or
components. The manufacturer will assume ownership of any defective parts replaced under this
warranty.
All requested warranty claims must be communicated to the distributor or representative responsible for
the sale. Once communication has been initiated, Dake Customer Service must be contacted for
approval:
Phone: (800) 937-3253
When contacting Dake, please have the following information readily available:
- Model #
- Serial #
- Sales Order #
Purchasers who notify Dake within the warranty period will be issued a Case number and/or a Return
Mat
erial Authorization (RMA) number. If the item is to be returned per Dake’s request, the RMA number
must be clearly written on the exterior packaging. Any item shipped to Dake without an RMA will not be
processed.
