Product name: Relax 2 Zero 2.0
Product Model: USJ-9050
Rated voltage: 100-120 V
Rated frequency: 50/60 Hz
Rated power: 240 W
Safety design: Class I
TECHNICAL SPECIFICATIONS
TROUBLE SHOOTING
No.
Problem
Check the following:
Explanations / Remedies
Noises are heard
during operation
Operation fails to
start
Music does not play
normally
No sound is coming
from the speaker.
Backrest or legrest
fails to ascend or
descend
Airbags within the
seat and the legrests
fail to work properly
Airbags within the
seat and the legrests
fail to work properly
Double beeps are
heard upon pressing
buttons
Is the U disc well
connected?Is the U disc
currently initializing?Is
your music in the MP3
format?
Has the volume been
turned to the lowest
selection? The massage
chair has been idle for
over two hours.
Has too much weight
been placed on the
backrest and footrest?
The massage chair has
detected some error that
it is unable to display.
Decrease burden by
removing weight from the
backrest or footrest.
Clean out the air tubes.
Are the air tubes
blocked?
Turn off power, then turn it on
again. If the problem
persists, disconnect the
power plug from the wall
outlet and contact an
authorized repairman
Reconnect the U disc.
Wait 5-10 seconds. Then
make your selections by
pressing buttons. Replace
with a music source in the
MP3 format.
Turn up the volume.
Press the power button
again to refresh functions.
Is your music in the
MP3 format?
Replace with a music source
in the MP3 format
Has the power plug
slipped out of the wall
outlet? Is the power switch
in the “off” position? Has
the fuse blown out?
These noises are normal and
arise from friction between
the massage rollers and the
leather cover.
Connect the power plug
securely to the wall outlet.
Switch power to the “on”
position. Replace the fuse
with another of the same
type.
N/A
