5
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Operation
Installer reference guide
23
MCS341-DS1-111
Security gateway
4P529063-1A – 2020.12
5 Operation
5.1 About logs download
You can record and download three logs via the web application of the Security
gateway.
The following logs can be used to validate the correct functionality of the Security
gateway in case of issues:
File type
Purpose
Communication Log
This will contain the information
regarding the timing and the type of
data the Security gateway sent to the
cloud platform.
Update log
This will contain the information
regarding the update check, timing of
when the Security gateway checked for
an available update, and the indication
if a new software version was installed.
Monitoring log
This will contain the information
regarding the actions executed on the
Security gateway as example when it
was turned off and when it was turned
on.
5.1.1 To download communication logs
To access the Security GW Menu (Security GW Menu), see
15].
1
Click the Communication Log (Communication Log) button.
2
Check the download status in the download bar at the bottom of the window.
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