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8 Troubleshooting

Operation manual

10

EHYH EHYHBH/X08AA

Daikin Altherma hybrid heat pump

4P349588­1 – 2013.05

7.2

To find the contact/helpdesk
number

Go to [6.3.2]: 

 > Information > Error handling > Contact/helpdesk

number.

8

Troubleshooting

8.1

Symptom: You are feeling too cold
(hot) in your living room

Possible cause

Corrective action

The desired room temperature is
too low (high).

Increase (decrease) the desired
room temperature.

If the problem recurs daily, do
one of the following:

▪ Increase  (decrease)  the  room

temperature preset value.

▪ Adjust  the  room  temperature

schedule.

The desired room temperature
cannot be reached.

Increase the desired leaving
water temperature in accordance
with the heat emitter type.

8.2

Symptom: The water at the tap is
too cold

Possible cause

Corrective action

Your tank ran out of domestic hot
water because of unusual high
consumption.

If you immediately need domestic
hot water, activate the DHW tank
booster mode. However, this
consumes extra energy.

If you can wait, overrule
(increase) the active or next
scheduled desired temperature
so that more hot water will be
produced exceptionally.

If the problems recurs daily, do
one of the following:

▪ Increase 

the 

DHW 

tank

temperature preset value.

▪ Adjust 

the 

DHW 

tank

temperature 

schedule.

Example: 

Program 

to

additionally 

heat 

up 

the

DHW  tank  to  a  preset  value
(Storage  eco  =  lower  tank
temperature) during the day.

The desired DHW tank
temperature is too low.

The instant DHW temperature is
too low. (Only applicable when
no tank is installed).

Increase the instant DHW set
point temperature.

8.3

Symptom: Heat pump failure

When  a  heat  pump  failure  occurs  and  auto  emergency  is  not
activated, the domestic hot water and space heating operations will
stop  and  need  to  be  recovered  manually.  The  user  interface  will
prompt  you  to  confirm  whether  the  boiler  can  take  over  the  entire
heat  load  or  not.  When  the  heat  pump  fails, 

  will  appear  on  the

user interface.

Possible cause

Corrective action

Heat pump is damaged.

▪ Press 

  to  view  a  description

of the problem.

▪ Press   again.

▪ Select 

  to  allow  the  gas

boiler  to  take  over  the  entire
head load.

▪ Call  your  local  dealer  to  get

the heat pump fixed.

INFORMATION

When  the  gas  boiler  takes  over  the  entire  heat  load,  gas
consumption will be considerably higher.

9

Glossary

DHW = Domestic hot water

Hot  water  used,  in  any  type  of  building,  for  domestic
purposes.

LWT = Leaving water temperature

Water temperature at the water outlet of the heat pump.

Содержание EHYHBH05AA

Страница 1: ...Operation manual Daikin Altherma hybrid heat pump English Operation manual Daikin Altherma hybrid heat pump EHYHBH05AA EHYHBH08AA EHYHBX08AA ...

Страница 2: ...ance Request the installer to inform you about the settings that he used to configure your system Check if he has filled in the installer settings tables If not request him to do so Keep the documentation for future reference Target audience End users Documentation set This document is part of a documentation set The complete set consists of Document Contains Format General safety precautions Safe...

Страница 3: ... the menu structure e NAVIGATING CHANGING SETTINGS Navigates the cursor on the display Navigates through the menu structure Changes settings Selects a mode f OK Confirms a selection Enters a submenu in the menu structure Switches between displaying actual and desired values or between displaying actual and offset values if applicable on the home pages Goes to the next step when you are programming...

Страница 4: ... between home pages go to User settings Display User profile User profile Basic User profile Detailed 20 0 C 1 5 2 0 A c t u a l t e m p e r a t u r e Mon Room 20 0 C 1 5 2 0 1 7 3 0 A c t u a l t e m p e r a t u r e Scheduled Tue Mon Room To read out the actual and desired room temperature 1 Go to the room temperature home page Room Result You can read out the actual temperature 20 0 C A c t u a ...

Страница 5: ...ent and long space heating cooling interruptions will happen Scheduled mode In scheduled mode the DHW tank produces hot water corresponding to a schedule The best time to allow the tank to produce hot water is at night because The space heating demand is lower Electricity tariffs are lower Example t 60 C 00 00 07 00 50 C 15 C 40 C 14 00 21 00 1 2 3 4 5 Tt Tt DHW tank temperature t Time Scheduled r...

Страница 6: ... 5 1 To program the schedule 1 Go to 7 3 1 1 User settings Set schedules Room temp Set heating schedule 2 Select Empty and press 3 Program the schedule for Monday See below for more details 4 Copy from Monday to Tuesday Wednesday Thursday and Friday See below for more details 5 Program the schedule for Saturday 6 Copy from Saturday to Sunday 7 Save the schedule and give it a name See below for mor...

Страница 7: ...ation 6 Display Temperature lock Set schedules Preset values User settings 7 Allowed operation mode Unit of measurement Holiday Holiday mode From Until Holiday 2 Operation mode Away Heating Cooling Consumed elec Produced energy Energy metering 6 2 Error history Contact helpdesk number Error information 6 3 Contrast Backlit LCD time User profile Available home pages Display 7 1 Room temperature LWT...

Страница 8: ...on A 3 1 1 5 Modulated LWT 0 No Leaving water temperature Emitter type A 3 1 1 7 Emitter type 1 Slow Savings mode A 6 7 Savings mode 0 Economical Setting Default Fill in Fuel price 7 4 6 Fuel price 8 0 kWh Electricity price 7 4 5 Elec price 20 kWh High 20 kWh Medium 15 kWh Low 3 7 3 Domestic hot water control A 4 Setting Default Fill in Type 2 Scheduled only Setpoint readout type 0 Temperature Max...

Страница 9: ...kly schedule for your normal space heating or cooling needs If necessary you can easily deviate from the schedule For shorter periods You can overrule the scheduled room temperature Example When you have a party or when you are leaving for a couple of hours For longer periods You can use the holiday mode Example When you stay at home during your holiday or when you go away during your holiday Tips...

Страница 10: ...f the problems recurs daily do one of the following Increase the DHW tank temperature preset value Adjust the DHW tank temperature schedule Example Program to additionally heat up the DHW tank to a preset value Storage eco lower tank temperature during the day The desired DHW tank temperature is too low The instant DHW temperature is too low Only applicable when no tank is installed Increase the i...

Страница 11: ......

Страница 12: ...4P349588 1 2013 05 Copyright 2013 Daikin ...

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