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7 Troubleshooting

Operation manual

19

ETVH/9W(G) + ETBH/9W
Daikin Altherma 3 H HT F+W
4P586455-1 – 2019.07

7.3

Symptom: You are feeling too cold
(hot) in your living room

Possible cause

Corrective action

The desired room temperature is
too low (high).

Increase (decrease) the desired
room temperature. See 

"4.6.2 To

change the desired room
temperature" 

[

4

 12].

If the problem recurs daily, do
one of the following:

▪ Increase  (decrease)  the  room

temperature  preset  value.  See
the user reference guide.

▪ Adjust  the  room  temperature

schedule.  See 

"4.8  Schedule

screen: Example" 

[

4

 14].

The desired room temperature
cannot be reached.

Increase the desired leaving
water temperature in accordance
with the heat emitter type. See

"4.6.3 To change the desired
leaving water temperature" 

[

4

 12].

The weather-dependent curve is
set incorrectly.

Adjust the weather-dependent
curve. See 

"4.9 Weather-

dependent curve" 

[

4

 15].

7.4

Symptom: The water at the tap is
too cold

Possible cause

Corrective action

You ran out of domestic hot
water because of unusual high
consumption.

If you immediately need domestic
hot water, activate the DHW tank

Powerful operation

. However,

this consumes extra energy. See

"4.7.4 Using DHW powerful
operation" 

[

4

 13].

If the problems recurs daily, do
one of the following:

▪ Increase 

the 

DHW 

tank

temperature  preset  value.  See
the user reference guide.

▪ Adjust 

the 

DHW 

tank

temperature 

schedule.

Example: 

Program 

to

additionally 

heat 

up 

the

DHW  tank  to  a  preset  value
(

Eco  setpoint

  =  lower  tank

temperature)  during  the  day.
See 

"4.8  Schedule  screen:

Example" 

[

4

 14].

The desired DHW tank
temperature is too low.

7.5

Symptom: Heat pump failure

When  the  heat  pump  fails  to  operate,  the  backup  heater  and/or
booster heater can serve as an emergency heater. It then takes over
the heat load either automatically or by manual interaction.

▪ When 

Emergency

  is  set  to 

Automatic

  and  a  heat  pump  failure

occurs:

▪ For  ETVH/X:  The  backup  heater  automatically  takes  over  the

domestic hot water production and space heating.

▪ For  ETBH/X:  The  backup  heater  automatically  takes  over  the

heat load, and the booster heater in the optional tank takes over
the domestic hot water production.

▪ When 

Emergency

  is  set  to 

Manual

  and  a  heat  pump  failure

occurs, the domestic hot water heating and space heating stops.
To  manually  recover  it  via  the  user  interface,  go  to  the

Malfunctioning

  main  menu  screen  and  confirm  whether  the

backup heater and/or booster heater can take over the heat load
or not.

▪ Alternatively, when 

Emergency

 is set to:

auto  SH  reduced/DHW  on

,  space  heating  is  reduced  but

domestic hot water is still available.

auto  SH  reduced/DHW  off

,  space  heating  is  reduced  and

domestic hot water is NOT available.

auto  SH  normal/DHW  off

,  space  heating  operates  as

normally but domestic hot water is NOT available.

Similarly  as  in 

Manual

  mode,  the  unit  can  take  the  full  load  with

the backup heater and/or booster heater if the user activates this
via the 

Malfunctioning

 main menu screen.

When  the  heat  pump  fails, 

  or 

  will  appear  on  the  user

interface.

Possible cause

Corrective action

Heat pump is damaged.

See 

"7.1 To display the help text

in case of a malfunction" 

[

4

 18].

INFORMATION

When  the  backup  heater  or  booster  heater  takes  over  the
heat  load,  electricity  consumption  will  be  considerably
higher.

7.6

Symptom: The system is making
gurgling noises after
commissioning

Possible cause

Corrective action

There is air in the system.

Purge air from the system.

(a)

Various malfunctions.

Check if 

 or 

 is displayed

on the home screen of the user
interface. See 

"7.1 To display the

help text in case of a
malfunction" 

[

4

 18] for more

information about the
malfunction.

(a)

We recommend to purge air with the air purge function
of the unit (to be performed by the installer). If you purge
air from the heat emitters or collectors, mind the
following:

WARNING

Air  purging  heat  emitters  or  collectors.

  Before  you

purge  air  from  heat  emitters  or  collectors,  check  if 

  or

 is displayed on the home screen of the user interface.

▪ If not, you can purge air immediately.

▪ If  yes,  make  sure  that  the  room  where  you  want  to

purge air is sufficiently ventilated. 

Reason:

 Refrigerant

might leak into the water circuit, and subsequently into
the room when you purge air from the heat emitters or
collectors.

Содержание Altherma ETBH16DA6V

Страница 1: ...H HT F W English Operation manual Daikin Altherma 3 H HT F W ETVH16S18DA6V G ETVH16S23DA6V G ETVH16S18DA9W G ETVH16S23DA9W G ETVX16S18DA6V G ETVX16S23DA6V G ETVX16S18DA9W G ETVX16S23DA9W G ETBH16DA6V...

Страница 2: ...ve 15 4 9 2 2 points curve 16 4 9 3 Slope offset curve 16 4 9 4 Using weather dependent curves 17 5 Energy saving tips 17 6 Maintenance and service 18 6 1 Overview Maintenance and service 18 7 Trouble...

Страница 3: ...items for the user are now visible 1234 Advanced user 2 2 Space heating cooling To turn room temperature control ON or OFF 1 Go to C 1 Operation Room Operation Room Space heating cooling On On C 1 2 S...

Страница 4: ...lope is changed the new preferred temperature at X1 is unequally higher than the preferred temperature at X2 X1 X2 c d Y1 Y2 Y3 Y4 a b Offset When offset is changed the new preferred temperature at X1...

Страница 5: ...ndent curve There are 2 types of WD curves slope offset curve default and 2 points curve If needed you can change the type in 2 E Main zone WD curve type The way to adjust the curve depends on the typ...

Страница 6: ...ope com support and manuals product information Addendum book for optional equipment Additional info about how to install optional equipment Format Paper in the box of the unit Digital files on http w...

Страница 7: ...y the help text in case of a malfunction 418 for more information LCD screen The LCD screen has a sleeping function After a certain time of non interaction with the user interface the screen darkens P...

Страница 8: ...e Gas price 8 Information Energy data Malfunction history Dealer information Sensors Actuators Operation modes About Connection status Running hours B User profile C Operation Room Space heating cooli...

Страница 9: ...y Heat pump failure and system operates in Emergency mode or heat pump is forced off d Current date and time e Smart energy e1 Smart energy is available via solar panels or smart grid e2 Smart energy...

Страница 10: ...e applicable symbol for your main zone emitter type Set the leaving water temperature for the main zone 3 Additional zone Restriction Only displayed if there are two leaving water temperature zones Sh...

Страница 11: ...6 bar 55 19 42 18 c 1 6 bar 55 19 42 18 d c Space heating cooling operation ON d Space heating cooling operation OFF Tank heating operation 1 6 bar 55 19 42 18 e 1 6 bar 55 19 42 18 f e Tank heating...

Страница 12: ...cooling Operation mode 2 Select one of the following options Heating Only heating mode Cooling Only cooling mode Automatic The operation mode changes automatically based on the outdoor temperature Re...

Страница 13: ...e tank to produce hot water is at night because the space heating demand is lower Example t 60 C 00 00 07 00 50 C 15 C 40 C 14 00 21 00 1 2 3 4 5 Tt Tt DHW tank temperature t Time Initially the DHW ta...

Страница 14: ...temperature control is active you can program the main zone schedule instead 1 Go to the schedule 2 optional Clear the content of the whole week schedule or the content of a selected day schedule 3 Pr...

Страница 15: ...each character of the schedule name 4 To name the current schedule browse through the character list and confirm the selected character The schedule name can contain up to 15 characters 5 Confirm the...

Страница 16: ...the next temperature Confirm changes and proceed 4 9 3 Slope offset curve Slope and offset Define the weather dependent curve by its slope and offset Change the slope to differently increase or decrea...

Страница 17: ...curve INFORMATION Maximum and minimum setpoints You cannot configure the curve with temperatures that are higher or lower than the set maximum and minimum setpoints for that zone or for the tank When...

Страница 18: ...contact your installer for more information WARNING FLAMMABLE MATERIAL The refrigerant inside this unit is mildly flammable WARNING The appliance shall be stored in a room without continuously operati...

Страница 19: ...er automatically takes over the heat load and the booster heater in the optional tank takes over the domestic hot water production When Emergency is set to Manual and a heat pump failure occurs the do...

Страница 20: ...mantling of the system treatment of the refrigerant oil and other parts MUST comply with applicable legislation Units MUST be treated at a specialised treatment facility for reuse recycling and recove...

Страница 21: ......

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Страница 24: ...4P586455 1 2019 07 Copyright 2019 Daikin 4P586455 1 0000000V...

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