ENGLISH
18
TROUBLESHOOTING GUIDE:
Possible operational problems
PROBLEM
SOLUTION
The control screen
does not light up
when the On/Off side
switch is activated.
Ensure that there is voltage in the mains
being used and that the pad is correctly
plugged into the same. Check that the On/
Off side switch is set to the “I” position. If
the problem continues, contact an autho-
rised technical support service centre.
The pad is not
heating up
The pre-set stop time or safety Autostop
may be activated. Check that the heating
pad is in operation, checking to see if any
of the LEaDs on the screen are lit up. If
in doubt, press any of the keys to select
the desired temperature and time again or
alternatively, turn the side ON/OFF button
off and on again.
After completing the
initial check, the
control screen is not
correctly configured
(the position 1 LED
does not light up)
and the pad does
not heat up.
The control could be experiencing a pro-
blem with start-up, blocking the heating
pad from operating for safety reasons
Re-start the device by turning the con-
trol off and on again. If the problem con-
tinues, contact an authorised technical
support service centre.
After turning on the
control screen, it is
correctly configured
(with the position 1 LED
Lighting up by default),
but the pad does
not heat up or only
heats up a little.
If the pad does not heat up, cover it with
an item of clothing, set the regulator to
the position 4 and wait for 45 minutes. If
it still has not heated up after this time,
contact our authorised technical support
service centre. Checks on the pad cannot
be reliably carried out in open spaces or
outdoors as this may lead to flawed heat
readings.
The control
screen shows
incomprehensible
information.
The LEDs will not
stop flashing.
The control could have a problem, bloc-
king the heating pad from operating for
safety reasons. Turn the control off and
on again. If the problem continues, con-
tact an authorised technical support ser-
vice centre.
The pad reaches temperatures of between 70º and 80 ºC when set at
its maximum position.
This information is meant as a guide only.
Manual Almohadillas I.indb 18
23/07/14 10:07
