background image

10

Getting Help

Before you request service:
1.  Review the 

Before You Call For Service

 section of this manual (page 8).

2.  Use the helpful tips found in our 

Problem Solution Guide

3.  Become familiar with the warranty terms and conditions of your product.
4.  If none of these tips or suggestions resolves your problem, call our Customer Service center at the number 

below.

Dacor’s Customer Service center is available 6:00 

a

.

m

.

 – 5:00 

p

.

m

.

 Pacific Time

For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada 

Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada 

Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us

What Is Covered

CERTIFICATE OF WARRANTIES  

DACOR ELECTRIC COOKTOPS

WIThIN ThE FIFTY STATES OF ThE U.S.A., ThE 

DISTRICT OF COLUMBIA AND CANADA*

:

FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to 

the first use purchaser, starting from the date of original 

retail purchase or closing date for new construction, 

whichever period is longer. Warranty is valid on products 

purchased brand new from a Dacor Authorized Dealer or 

other seller authorized by Dacor.
If your Dacor product fails to function within one year of 

the original date of purchase, due to a defect in material or 

workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, 

paint/porcelain blemishes, etc.) to the product or included 

accessories must be reported to Dacor within 60 days of 

the original purchase date to qualify for warranty coverage.
Consumable parts such as filters and light bulbs are not 

covered and are the responsibility of the purchaser.

Warranty and Service

Warranty

LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service 

company during regular business hours. Please note 

service providers are independent entities and are not 

agents of Dacor.
Dealer display and model home display products with a 

production date greater than 5 years, products sold “As 

Is,” and products installed for non-residential use, which 

include but are not limited to religious organizations, fire 

stations, bed and breakfast and spas carry a one year parts 

warranty only. All delivery, installation, labor costs and other 

service fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered, 

defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing 

statement for new construction upon request. All Dacor 

products must be accessible for service.
*Warranty is null and void if non-ETL or non-CUL approved 

product is transported from the U.S.A.

Содержание RNCT304

Страница 1: ...ktop Models RNCT304 and RNCT365 Ta b l e o f C o n t e n t s Important Safety Instructions 1 Cooktop Features 4 Cooktop Operation 5 Care and Cleaning 7 Before You Call for Service 8 Parts and Accessor...

Страница 2: ...2013 Dacor all rights reserved...

Страница 3: ...nings WARNING This product contains one or more chemicals known to the State of California to cause cancer WARNING This product contains one or more chemicals known to the State of California to cause...

Страница 4: ...the cooktop Children could be burned or injured while climbing over the appliance Do not heat unopened canned food Pressure build up may cause the container to burst and cause injury Use potholders to...

Страница 5: ...internal temperature of at least 180 F Cooking to these temperatures usually avoids food borne illness When an oven that has a self cleaning feature is installed below the cooktop it is not recommende...

Страница 6: ...urned on and no pan is detected this light will come on Power to the cooking zone shuts off if no pan is detected for 30 seconds See the facing page for additional conditions that may cause the light...

Страница 7: ...nt Selecting the Proper Cookware WARNING This appliance is equipped with one or more surface units of different size Always use utensils that have flat bottoms Use utensils that best match the surface...

Страница 8: ...the same setting Power Boost Your induction cooktop is equipped with a power boost feature Use power boost to bring large quantities of water or food to cooking temperature faster Power boost increase...

Страница 9: ...nd turn the control off Angle the scraper slightly and push the spill or residue off the heated surface as shown Do not scratch or gouge 2 Let the surface cool and remove any residue then apply the cl...

Страница 10: ...e cooktop to shut down Reset controls to resume operation No food or fluid in cooking utensil can cause cooktop to shut down safety feature Do not put empty cookware on cooktop Do not allow pans to bo...

Страница 11: ...g zone Supply voltage too low Have a licensed electrician check supply voltage Error code appears on display An element may have overheated Error code E2 indicates that an element has over heated Turn...

Страница 12: ...one year of the original date of purchase due to a defect in material or workmanship Dacor will remedy it without charge to you All cosmetic damage such as scratches on stainless steel paint porcelain...

Страница 13: ...or damage to surrounding property including cabinetry floors ceilings and other structures or objects around the product Breakage discoloration or damage to glass metal surfaces plastic components tri...

Страница 14: ...12 Notes...

Страница 15: ...RANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715 9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL CITY OF INDUSTRY CA PERMIT NO 1600 POSTAGE WI...

Страница 16: ...e G Architect Designer C Appliance Dealer Showroom H Another Dacor Owner D Kitchen Dealer Showroom I Model Home E Home Show J Other 2 Where did you buy your Dacor appliances A Appliance Dealer D Build...

Отзывы: