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8

Problem Solution Guide

Before you call for service, please review the potential problems, possible causes and remedies shown in the table.

Problem

Possible Cause

Remedy

Nothing works.

Cooktop is not connected to electrical 

power.

Have cooktop connected to a 

proper electrical power supply by 

a licensed electrician.

Power supply is off.

Check to make sure the power is 

turned on at the circuit breaker 

or fuse box. Check for tripped 

circuit breaker or blown fuse.

Power failure.

Call power company.

High temperature detected inside 

cooktop.

Be sure the appliance vent holes 

are not blocked.

Cooktop turns on and/or changes settings 

unexpectedly.

Fluids, food or cleaning solutions or 

other objects covering control panel.

Spills/cleaning solutions on 

control panel can cause 

unwanted control operation. 

Dry area with clean cloth, reset 

control(s) to desired setting. Do 

not place any objects near the 

controls.

Power surge from power source.

A power surge from the power 

source can cause the cooktop 

to shut down. Reset controls to 

resume operation.

No food or fluid in cooking utensil, can 

cause cooktop to shut down (safety 

feature).

Do not put empty cookware on 

cooktop. Do not allow pans to 

boil dry.

Cooking zone (induction element) cycles 

on and off more often than usual.

Utensils not centered on cooking zone. Re-center cooking utensil.
Bottom of the cooking utensil is not flat 

or is convex or concave.

Use flat bottomed utensil.

The utensil/pan is too small in diameter 

for the cooking zone being used.

Use a smaller cooking zone or 

larger utensil.

Material of utensil is poor heat 

conductor.

Try a different cooking utensil.

Utensil/cooktop vibrates or buzzes.

Improper utensil used.

Make sure utensil meets 

requirements on page 5.

Cooktop or cookware wet or greasy.

Make sure cooktop/cookware is 

clean and dry before use.

No pan detected light comes on.

No pot or pan placed on cooking zone.

Use proper cookware. See  

page 5.

Cookware not magnetic.
Cookware curved or warped on 

bottom.
Cookware not centered on cooking 

zone.

Center cookware on cooking 

zone as shown on page 5.

Cookware too small for cooking zone.

Move pot or pan to smaller 

cooking zone.

Before You Call for Service

Содержание RNCT304

Страница 1: ...ktop Models RNCT304 and RNCT365 Ta b l e o f C o n t e n t s Important Safety Instructions 1 Cooktop Features 4 Cooktop Operation 5 Care and Cleaning 7 Before You Call for Service 8 Parts and Accessor...

Страница 2: ...2013 Dacor all rights reserved...

Страница 3: ...nings WARNING This product contains one or more chemicals known to the State of California to cause cancer WARNING This product contains one or more chemicals known to the State of California to cause...

Страница 4: ...the cooktop Children could be burned or injured while climbing over the appliance Do not heat unopened canned food Pressure build up may cause the container to burst and cause injury Use potholders to...

Страница 5: ...internal temperature of at least 180 F Cooking to these temperatures usually avoids food borne illness When an oven that has a self cleaning feature is installed below the cooktop it is not recommende...

Страница 6: ...urned on and no pan is detected this light will come on Power to the cooking zone shuts off if no pan is detected for 30 seconds See the facing page for additional conditions that may cause the light...

Страница 7: ...nt Selecting the Proper Cookware WARNING This appliance is equipped with one or more surface units of different size Always use utensils that have flat bottoms Use utensils that best match the surface...

Страница 8: ...the same setting Power Boost Your induction cooktop is equipped with a power boost feature Use power boost to bring large quantities of water or food to cooking temperature faster Power boost increase...

Страница 9: ...nd turn the control off Angle the scraper slightly and push the spill or residue off the heated surface as shown Do not scratch or gouge 2 Let the surface cool and remove any residue then apply the cl...

Страница 10: ...e cooktop to shut down Reset controls to resume operation No food or fluid in cooking utensil can cause cooktop to shut down safety feature Do not put empty cookware on cooktop Do not allow pans to bo...

Страница 11: ...g zone Supply voltage too low Have a licensed electrician check supply voltage Error code appears on display An element may have overheated Error code E2 indicates that an element has over heated Turn...

Страница 12: ...one year of the original date of purchase due to a defect in material or workmanship Dacor will remedy it without charge to you All cosmetic damage such as scratches on stainless steel paint porcelain...

Страница 13: ...or damage to surrounding property including cabinetry floors ceilings and other structures or objects around the product Breakage discoloration or damage to glass metal surfaces plastic components tri...

Страница 14: ...12 Notes...

Страница 15: ...RANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715 9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL CITY OF INDUSTRY CA PERMIT NO 1600 POSTAGE WI...

Страница 16: ...e G Architect Designer C Appliance Dealer Showroom H Another Dacor Owner D Kitchen Dealer Showroom I Model Home E Home Show J Other 2 Where did you buy your Dacor appliances A Appliance Dealer D Build...

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