42
Before You Call for Service
Problem Solution Guide - (cont.)
Problem
May Be Caused By
What to Do
Sabbath mode does not work.
Meat probe connected.
Oven will not start Sabbath mode when meat
probe is connected. Disconnect and remove
meat probe.
Oven goes into Keep Warm
mode too quickly after meat
probe is connected.
Meat probe connector is still wet
after cleaning.
Dry the metal portion of the plug that con-
nects to the oven using a soft dry rag.
Cooling fan continues to run
after oven has been turned off.
Normal operation.
The cooling fan may run for a while after the
oven is turned off, until the internal parts have
cooled.
Time on display not correct.
Clock not set to automatic or WiFi
internet service not available.
See
Clock/Date Settings
on page 6.
Control panel does not “beep”
when touching the keys on the
control panel and when the
timer runs down to zero.
Control panel tones disabled.
Enable control panel tones. See
Oven Tone
Settings
on page 7.
No sound(s).
Volume turned down.
Adjust volume controls. See
Oven Tone Set-
tings
on page 7.
Normal screen is missing from
display.
Android operating system is show-
ing.
Touch "Dacor Cooking" or touch
HOME
key to
return to
oven
home screen.
Timers do not work.
Oven set to Sabbath mode
Normal operation. Timers are not operational
when oven is in Sabbath mode.
Timers will not stop.
Using
CANCEL UPPER
or
CANCEL
LOWER
to turn off timers.
The timers cannot be canceled by using
these
keys. See page 18 for proper operation.
Foods over or under cook.
Incorrect cooking time or tempera-
ture.
Follow instructions in
Oper
a
ting Your Oven
section.
Cannot connect to WiFi, net-
work.
Wifi network turned off.
Check to make sure you can connect to the
WiFi router with another wireless device, at
close range. If you cannot connect, check to
make sure that the router is on and working
properly.
Weak signal.
Check to make sure Wifi network is within
range of oven. Access Wifi settings as
instructed on page 33. If the WiFi system
does not appear on the settings menu or has a
weak signal, move the Wifi router close to the
oven to see if the signal improves. If not, call
for service.
Wifi connection intermittent.
See weak signal, above.
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